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Acer Aspire 5020 User Manual

Acer Aspire 5020
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Aspire 3020/5020 Series
Service Guide
PRINTED IN TAIWAN
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw

Questions and Answers:

Acer Aspire 5020 Specifications

General IconGeneral
GraphicsATI Radeon Xpress 200M
RAM512 MB DDR
Storage80 GB HDD
Display15.4 inch
Operating SystemWindows XP Home
Optical DriveDVD-RW
Networking802.11b/g
PortsUSB 2.0, VGA
Battery6-cell Li-Ion

Summary

System Specifications

System Block Diagram

Board Layout

Board Bottom View

Launch Keys

Touchpad Operation

Keyboard Usage

Hardware Specifications and Configurations

Processor and BIOS Specifications

Details CPU types, clock speeds, BIOS vendor, version, and memory configurations.

Cache and System Memory Details

Information on cache controllers, sizes, and system memory module specifications.

System Utilities

BIOS Setup Utility Overview

Introduction to the BIOS Setup Utility for hardware configuration.

BIOS Flash Utility

BIOS Flash Update Procedure

Steps for updating the system BIOS flash memory using the Phlash utility.

Machine Disassembly and Replacement

Disassembly Procedure Flowchart

Graphic representation of the component removal sequence for servicing.

Removing the Battery Pack

Removing Memory, HDD, Wireless LAN, ODD, and LCD

Disassembling External Modules

Disassembling the Main Unit

Separating Upper and Lower Case Assemblies

Instructions for dividing the main unit into its upper and lower case components.

Disassembling the Upper Case Assembly

Procedures for disassembling the laptop's upper case assembly.

Disassembling the Lower Case Assembly

Steps to remove components from the laptop's lower case assembly.

Disassembling the LCD Module

LCD Module Disassembly Steps

Detailed procedures for disassembling the LCD module and its parts.

Troubleshooting Guide

Troubleshooting Procedure Overview

Guide for diagnosing and resolving common computer problems.

Symptom-Based Troubleshooting Navigation

Table mapping symptoms to relevant troubleshooting pages.

System Check Procedures

Steps for checking external drives and input devices for issues.

Memory and Power System Checks

Procedures for checking memory and power sources for system problems.

Power Adapter Verification

Steps to check the power adapter's output voltage and functionality.

Battery Pack and Touchpad Checks

Procedures for testing battery pack voltage and touchpad functionality.

POST Error Message Index

Lists POST error messages and their potential causes and FRU actions.

Symptom-to-FRU Error Message Mapping

Links symptoms (LCD, Indicator, Power) to FRU replacement actions.

PCMCIA, Memory, Speaker, and Power Management Issues

Troubleshooting for PCMCIA, memory, speaker, and power management issues.

Peripheral, Keyboard/Touchpad, and Modem Issues

Troubleshooting for peripherals, keyboard/touchpad, and modem problems.

Intermittent Problems Analysis

Guide for diagnosing and resolving intermittent system hangs and errors.

Undetermined Problems Isolation

Procedures to isolate failing FRUs when problem source is unclear.

Jumper and Connector Locations

FRU (Field Replaceable Unit) List

Aspire 3020/5020 FRU Part List

Comprehensive list of Field Replaceable Units with part numbers.

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