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Acer imedia S3811 User Manual

Acer imedia S3811
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I
imedia S3811
Service Guide
PRINTED IN TAIWAN
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Acer imedia S3811 Specifications

General IconGeneral
Operating SystemWindows 7 Home Premium
ChipsetIntel H57
MemoryDDR3
GraphicsIntel HD Graphics
Optical DriveDVD Super Multi
AudioHigh-definition audio
NetworkingGigabit Ethernet
PortsUSB 2.0, HDMI, VGA, Ethernet, audio in/out

Summary

imedia S3811 Service Guide

Revision History

Provides a record of updates made to the imedia S3811 series guide.

Copyright and Disclaimer

Contains copyright information and a disclaimer regarding changes and warranties.

Conventions

Explains the meaning of symbols and text conventions used throughout the manual.

Preface

General information and important notes before using the product and its guide.

Chapter 1: Introducing the Motherboard

Introduction to the Motherboard

Overview of the H57D02 motherboard, its performance, and compatibility.

Motherboard Features

Details on operating system, processor, chipset, memory, LAN, audio, and expansion.

Integrated I/O Ports

Lists available ports like PS/2, VGA, HDMI, USB, LAN, and audio jacks.

BIOS Firmware Configuration

Information about AMI BIOS features for system configuration.

Dimensions and Weight

Physical specifications of the computer.

Mainboard Components Overview

Detailed breakdown of motherboard components with labels and descriptions.

Block Diagram

Visual representation of the motherboard's architecture and connections.

Front View Components

Identifies and describes front panel components like USB, audio, and card reader.

Rear View Components

Identifies and describes rear panel ports like PS/2, HDMI, USB, LAN, and audio.

Audio Jack Functionality

Table detailing color-coded audio jack functions for different channel configurations.

I/O Port Introduction

Detailed description and labeling of the motherboard's input/output ports.

System Peripherals Overview

Introduces basic system peripherals like mouse, keyboard, and speakers.

Card Reader (Option)

Information about the optional card reader and supported memory card types.

Hardware Specifications and Configurations

Processor Specifications

Details on processor type, socket, speed, and FSB.

BIOS Information

Information on BIOS code, version, size, type, and support protocols.

BIOS Hotkey List

Lists keyboard shortcuts for accessing BIOS setup and boot menu.

Main Board Major Chips

Identifies major chipset and controller chips on the motherboard.

System Memory Specifications

Details on memory slots, capacity, type, interface, and module package.

Cache Memory Configurations

Information on first and second-level cache configurations.

Video Interface Details

Specifications for video controller, bus, and interface type.

Audio Interface Details

Information on audio controller, type, channel, function, and sampling rate.

IDE Interface Specifications

Details on IDE controller, SATA connectors, and bootable CD-ROM support.

USB Port Specifications

Information on USB type and number of ports.

Power Management States

Details power management states (S1, S3, S4, S5) and device support.

ACPI Power Management Functions

Explains ACPI functions like Device Standby, Global Standby, and Suspend modes.

Chapter 2: Using BIOS

About the Setup Utility

Overview of the BIOS Setup Utility, its purpose, and capabilities.

Standard Configuration Advice

Recommendations for using the Setup Utility for standard configurations and troubleshooting.

Entering the Setup Utility

Instructions on how to access the BIOS Setup Utility via the DEL key during POST.

BIOS Setup Utility Menus

Displays the main menu of the BIOS Setup Utility and available options.

BIOS Navigation Keys

Lists the keyboard keys used for navigating and operating the BIOS Setup Utility.

BIOS Update Procedure

Step-by-step guide for downloading and installing BIOS updates from the manufacturer's website.

Navigating the BIOS Utility

Explains how to navigate menus, select options, and understand prompts within the BIOS Setup Utility.

BIOS Product Information

Displays basic system information like processor type, speed, memory, and BIOS version.

Standard CMOS Features

Allows viewing and configuring system date, time, and basic hardware settings.

SATA Port Configuration

Configuration options for SATA ports, including AHCI mode and S.M.A.R.T. status.

Advanced BIOS Features Configuration

Configures critical timing parameters like EIST, Turbo Boost, XD Bit, and VT.

Boot Device Priority

Sets the order of devices for system boot-up (Hard Disk, CD/DVD, USB, Network).

Hard Disk Drive Priority Settings

Defines the boot sequence for hard disk drives.

Optical Disk Drive Priority Settings

Defines the boot sequence for optical disk drives.

Removable Device Priority Settings

Defines the boot sequence for removable devices like USB drives.

Network Device Priority Settings

Defines the boot sequence for network devices.

Startup Keyboard and Beep Settings

Configures Num Lock status and USB beep message during startup.

Advanced Chipset Features Configuration

Configures critical timing parameters like EIST, Turbo Boost, XD Bit, and VT.

Chipset Feature Settings

Configures critical timing parameters like EIST, Turbo Boost, XD Bit, and VT.

Integrated Peripherals Configuration

Configures onboard devices like SATA, USB, Audio, and LAN controllers.

Peripheral Device Settings

Configures onboard devices like SATA, USB, Audio, and LAN controllers.

Power Management Setup

Sets ACPI suspend modes (S1, S3) and wake-up event configurations.

ACPI Suspend Mode Configuration

Sets ACPI suspend modes (S1, S3) and wake-up event configurations.

AC Power Loss Behavior

Defines how the system behaves after AC power loss.

PC Health Status Monitoring

Displays critical voltages, temperatures, and fan speeds for system health.

Hardware Monitoring Parameters

Displays critical voltages, temperatures, and fan speeds for system health.

Frequency and Voltage Control

Configures clock settings for DIMM/PCI/PCIE and Spread Spectrum.

Clock and Spread Spectrum Settings

Configures clock settings for DIMM/PCI/PCIE and Spread Spectrum.

BIOS Security Features

Allows setting and changing Supervisor and User passwords for system security.

Password Management

Allows setting and changing Supervisor and User passwords for system security.

Load Default Settings

Resets BIOS settings to factory defaults for stability.

Saving and Exiting BIOS Setup

Options to save changes and exit or discard changes and exit the BIOS Setup Utility.

Chapter 3: Machine Disassembly and Replacement

Required Disassembly Tools

Lists necessary tools for disassembling the computer, like grounding strap and screwdrivers.

General Information for Disassembly

Precautionary steps before starting the disassembly process, like powering off.

Standard Assembly Process

Step-by-step guide for assembling computer components.

HDD Bracket and Front Bezel Removal

Instructions for removing the HDD bracket and front bezel.

Front Bezel Rotation and ODD Installation

Steps for rotating the front bezel and inserting ODD devices.

Motherboard Installation

Steps for installing the motherboard, including CPU and CPU cooler.

CPU Cooler and Fan Connection

Instructions for connecting the CPU fan cable and securing the CPU cooler.

Memory Module Installation

Guide on how to install memory modules into DIMM slots, including a memory install rule table.

Motherboard and System Fan Installation

Steps for mounting the motherboard and installing the system fan.

System Fan Mounting and Connection

Details on securing the system fan and connecting its power cable.

Front Panel Cable Connections and HDD Installation

Connecting front panel cables and installing the HDD into its bracket.

HDD Installation and SATA Cable Connection

Steps for mounting the HDD into the chassis and connecting SATA cables.

VGA Card Installation

Instructions for removing PCI slots and installing a VGA card.

PSU Installation and Power Cable Connection

Steps for installing the Power Supply Unit and connecting its power cables.

Power Cable Connections for ODD/HDD

Shows how to connect power cables for Optical Drive and Hard Disk Drive.

Final Assembly Overview

Shows a view of the assembled internal components.

Standard Disassembly Process

Step-by-step guide for disassembling computer components.

Power Connector Disconnection

Steps for disconnecting power connectors from the motherboard and components.

Power Supply and HDD Removal

Instructions for removing the power supply and HDD, including SATA cable disconnection.

HDD Bracket and HDD Removal

Steps for removing HDD bracket and the HDD itself.

VGA Card and Front Panel Cable Removal

Instructions for removing the VGA card and front panel cables.

System Fan Removal

Steps for disconnecting and removing the system fan.

Main Board and Rear IO Shield Removal

Instructions for removing the main board and the rear I/O shield.

RTC Battery Removal

Steps for safely removing the RTC battery.

CPU Cooler and CPU Removal

Instructions for removing the CPU cooler and the CPU.

Memory Removal and Front Bezel Reassembly

Steps for removing memory modules and reassembling the front bezel.

ODD Removal

Instructions for removing the Optical Disk Drive (ODD) and its bracket.

Front Panel Module and Cable Management Removal

Steps for removing front panel modules and managing cables.

Power Switch and HDD LED Holder Removal

Instructions for removing power switch and HDD LED holder components.

HDD LED Housing and Module Removal

Steps for removing HDD LED housing and front panel modules.

Chapter 4: Troubleshooting and Diagnostics

Power-On Self-Test (POST)

Explains the POST process for system initialization and basic diagnosis.

POST Error Messages List

Lists error messages displayed during POST and their corresponding actions/FRUs.

Error Symptoms List

Provides a list of common error symptoms and their potential causes or FRUs.

Undetermined Problems

Guidance for diagnosing problems when symptoms are not clearly identified.

POST Checkpoint Procedures

Details common POST tasks denoted by checkpoint numbers for diagnosis.

POST Error Messages and Actions

Lists POST error messages and recommended actions or FRU replacements.

Processor and Fan Error Symptoms

Lists symptoms related to processor and fan issues and their remedies.

Memory Error Symptoms

Lists symptoms related to memory issues and their remedies.

Hard Disk Drive Error Symptoms

Lists symptoms related to hard disk drive failures and their remedies.

CD/DVD-ROM Drive Error Symptoms

Lists symptoms related to CD/DVD-ROM drive failures and their remedies.

Real-Time Clock and Audio Error Symptoms

Lists symptoms related to RTC and audio issues and their remedies.

Modem Error Symptoms

Lists symptoms related to modem failures and their remedies.

Video and Monitor Error Symptoms

Lists symptoms related to video and monitor issues and their remedies.

Parallel/Serial Port Error Symptoms

Lists symptoms related to parallel/serial port issues and their remedies.

Keyboard Error Symptoms

Lists symptoms related to keyboard issues and their remedies.

Power Supply Error Symptoms

Lists symptoms related to power supply failures and their remedies.

Other System Error Symptoms

Covers other system problems and troubleshooting steps.

Troubleshooting Undetermined Problems

Provides a systematic approach to diagnose and isolate unknown hardware issues.

Chapter 5: Jumper and Connector Information

Motherboard Installation Safety

Essential safety precautions to follow when installing the motherboard.

Computer Case Selection

Guidelines for choosing a compatible computer case for the motherboard.

Motherboard Installation into Case

Step-by-step instructions for physically installing the motherboard into a computer case.

Jumper Settings Configuration

Explains how to set motherboard jumpers for correct system configuration.

Jumper Settings Configuration

Details specific jumper settings like CLR_CMOS and ME_ENABLE.

Connecting Case Components

Guides on connecting CPU fan, power supply, case switches, and LEDs to the motherboard.

Motherboard Connector Pinouts

Provides pinout details for CPU_FAN, SYS_FAN, ATX_POWER, ATX12V, and SPK connectors.

Front Panel Header Connections

Explains the F_PANEL header, including HDD LED, power/sleep LEDs, reset, and power switches.

Connecting Optional Devices

Information on connecting optional devices like front panel audio and jumpers.

Installing Hardware Components

Installing the Processor

Cautionary advice and recommendations for installing the CPU and heatsink.

CPU Installation Procedure

Detailed steps for installing the CPU package into the socket.

Installing Memory Modules

Step-by-step guide for installing DDR3 SDRAM memory modules.

Installing Serial ATA (SATA) Hard Drives

Instructions for installing SATA hard drives using SATA cables.

Installing Add-on Cards

Information on installing expansion cards into PCI Express slots.

Add-on Card Installation Procedure

General steps for installing add-on cards into expansion slots.

FRU (Field Replaceable Unit) List

Exploded Diagram (Chassis_P5-15L w/ card reader ME BOM)

Exploded view of chassis components with a card reader.

Exploded Diagram (Chassis_P5-15L w/o card reader ME BOM)

Exploded view of chassis components without a card reader.

FRU List

A list of Field Replaceable Units for the product.

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