What to do if my Acer QG241Y has no picture and the LED flashes?
If your Acer Monitor displays no picture and the LED is flashing, ensure that the video signal cable is properly connected to the back of the monitor. A loose connection can cause this issue.
How to fix an Acer QG241Y with no picture, but the LED is ON?
If your Acer Monitor displays no picture and the LED is on, use the OSD (On-Screen Display) menu to adjust the brightness and contrast to the maximum settings. Alternatively, reset these settings to their default values. This may resolve the issue.
Why is my Acer Monitor showing no picture and the LED is OFF?
If your Acer Monitor displays no picture and the LED is off, start by checking the power switch to ensure it is in the 'on' position. Also, make sure that the AC power cord is properly connected to the monitor. Verify that the computer system’s power is on.
Why is the picture on my Acer QG241Y Monitor unstable?
If the picture on your Acer Monitor is unstable, check that the specifications of your graphics adapter and monitor are compatible. A mismatch in the input signal frequency could be the cause.
How to adjust the display size on my Acer Monitor if it's missing or shifted?
If your Acer Monitor's display is missing, shifted, or the size is incorrect, use the OSD (On-Screen Display) to adjust the RESOLUTION, CLOCK, CLOCK-PHASE, H-POSITION, and V-POSITION settings, especially when using non-standard signals.
How to fix abnormal sound on my Acer QG241Y (audio-input model)?
If you are experiencing abnormal sound from your Acer Monitor (only audio-input model), verify that the audio cable is properly connected between the monitor and the host PC. Also, check the volume level on your host PC and ensure it is not set to the minimum.
What to do if my Acer Monitor is missing the full-screen image?
If you do not see a full-screen image on your Acer Monitor, use the OSD (On-Screen Display) to select a different resolution or vertical refresh timing. This adjustment may help in displaying the full image.
What to do after adjusting the image size of Acer Monitor?
After adjusting the image size on your Acer Monitor, wait a few seconds before changing or disconnecting the signal cable, or powering off the monitor.
General| Screen Size | 23.8 inches |
|---|---|
| Resolution | 1920 x 1080 (Full HD) |
| Refresh Rate | 75Hz |
| Panel Type | VA |
| Response Time | 1ms (VRB) |
| Aspect Ratio | 16:9 |
| Brightness | 250 cd/m² |
| Contrast Ratio | 3000:1 |
| Adaptive Sync | AMD FreeSync |
| Viewing Angle | 178° (H) / 178° (V) |
| Color Support | 16.7 million colors |
| VESA Mount | 100 x 100 mm |
| Tilt Angle | -5° to 15° |
| Ports | HDMI, VGA |
Read these instructions carefully for future reference and follow all product warnings.
Guidelines for safely cleaning the monitor screen and cabinet with a soft cloth.
Guidelines for safely connecting and disconnecting the monitor's power cord and cables.
Tips for adjusting monitor position and posture for maximum comfort during use.
Tips for eye rest, breaks, and blinking to prevent dryness.
Guidance on keeping the display clean and optimizing viewing angles.
Details the adjustable tilt range of the monitor screen.
Overview of the main OSD screen layout and functions.
Instructions on how to activate user-defined profiles or modes.
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