Acer TravelMate B3 User Manual

76 - Frequently asked questions
Troubleshooting
This chapter shows you how to deal with common system problems.
Read it before calling a technician if a problem occurs. Solutions to
more serious problems require opening up the computer. Do not
attempt to open the computer yourself; contact your dealer or
authorized service center for assistance.
Troubleshooting tips
This computer incorporates an advanced design that delivers
onscreen error message reports to help you solve problems.
If the system reports an error message or an error symptom occurs,
see "Error messages" below. If the problem cannot be resolved,
contact your dealer.
Error messages
If you receive an error message, note the message and take the
corrective action. The following table lists the error messages in
alphabetical order together with the recommended course of action.
Error messages Corrective action
CMOS battery bad
Contact your dealer or an authorized service
center.
CMOS checksum
error
Contact your dealer or an authorized service
center.
Disk boot failure
Insert a system (bootable) disk, then press
Enter to reboot.
Equipment
configuration error
Press F2 (during POST) to enter the BIOS
utility, then press Exit in the BIOS utility to
reboot.
Hard disk 0 error
Contact your dealer or an authorized service
center.
Hard disk 0
extended type error
Contact your dealer or an authorized service
center.
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Acer TravelMate B3 Specifications

General

Form factor	Clamshell
Product type	Laptop
Product color	Black
Operating system architecture	64-bit
Processor cores	2
Processor model	N4500
Processor family	Intel® Celeron® N
Processor frequency	1.1 GHz
Processor manufacturer	Intel
Processor boost frequency	2.8 GHz
Display diagonal	11.6 \
Display diagonal (metric)	29.5 cm
Discrete graphics card	-
On-board graphics card model	Intel® UHD Graphics
Internal memory	4 GB
Internal memory type	DDR4-SDRAM
Maximum internal memory	16 GB
Optical drive type	No
Flash drive interface	PCI Express
Total storage capacity	128 GB
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Bluetooth version	5.0
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Battery capacity	- Wh
Battery life (max)	10 h
Number of battery cells	3
AC adapter power	45 W

Weight and Dimensions

Depth	216.9 mm
Width	295 mm
Height	20.9 mm
Weight	1400 g