Why are my Active Era BS-05 not connecting to the app?
Your Active Era Scales might not be connecting to the app because your smartphone or tablet's Bluetooth is not turned on. Make sure to turn it on. Also, check that your smartphone or tablet's operating system is compatible. It needs to be running iOS 8.0 and higher or Android 5.0 and higher.
What to do if my Active Era Smart Scales are not turning on?
If your Active Era Smart Scales are not turning on, it could be due to a couple of reasons. First, ensure the batteries are properly installed. Second, the battery power might be low, so try replacing the batteries.
How to fix Active Era BS-05 Scales not analysing body composition?
If your Active Era Scales are not analysing body composition, it might be because you are wearing shoes and/or socks. Remove them and ensure your feet are in full contact with the metal sensor plates.
General| Brand | Active Era |
|---|---|
| Model | BS-05 |
| Category | Scales |
| Language | English |
Critical warning about battery ingestion and severe burns.
Steps for creating a user account within the Active Era app.
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