Active E700 - TROUBLESHOOTING; Common Problems and Solutions; LED Flash Codes and Actions

ENGLISH
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8. TROUBLESHOOTING
PROBLEM CAUSE SOLUTION
The battery is not connected. Connect the battery.
Switch on zero. Turn switch to 1.
Battery problem (low voltage).
Recharge battery. If recharging is not efficient, replace
battery.
The power cord is cut.
Contact an authorised
ACTIVE
service centre.
Circuit board damaged.
The recharging level of the battery is low.
Recharge battery. If recharging is not efficient, replace
battery.
Overheating. Switch off the tool and wait for it to cool down.
The battery has not been properly
connected.
Disconnect and re-connect the battery properly.
The battery is dying.
Recharge battery. If recharging is not efficient, replace
battery.
Circuit board damaged.
Contact an authorised
ACTIVE
service centre.
The tightening nut of the cutting blade is
loose.
Properly tighten the nut following manual instructions.
The transmission rod has not been
inserted properly.
Check transmission connections.
Circuit board damaged.
Contact an authorised
ACTIVE
service centre.
One of the two nylon wires is broken and
the head is no longer balanced.
Hit the nylon cutting head on the ground to cause the wire
to come out.
The cutting blade is bent, cracked. Replace the cutting blade.
The tightening nut of the cutting blade is
loose.
Properly tighten the nut following manual instructions.
The cutting blade is not properly fastened.
The cutting tool and the motor
will not switch off: immediately
remove the battery!!
Circuit board damaged. Contact an authorised
ACTIVE
service centre.
LED FLASHES STATUS WHAT TO DO
Red Battery dead. Recharge battery.
Green Motor stalled, overloaded. The device is blocked, release the accelerator.
Yellow Motor or Controller over temperature. Wait for the machine to cool down.
Red / Green / Yellow Accelerator calibration request.
Visit an
ACTIVE
service centre.
The motor switches off after a
short time.
Abnormal vibrations:
immediately switch the tool off!
The motor will not start.
The motor does not reach max
rpm
The cutting tool does not turn:
immediately switch the tool
off!!