Technical Support
We want you to get the maximum performance from your products. So if you run into
technical difficulties, we are here to help. For most frequently asked questions you
can easily find answers in your product documentation. Moreover, there are a huge
database about trouble-shooting and knowledge Base as technical reference on our
website. These answers are normally a lot more detailed than the ones we can give
over the phone.
So please consult this manual or the web site first. If you still cannot find the answer,
gather all the information or questions that apply to your problem and, with the
product close at hand, call your dealer. Our dealers are well trained and ready to give
you the support you need to get the most from your Advantech products. In fact, most
problems reported are minor and are able to be easily solved over the phone.
In addition, free technical support is available from Advantech engineers every
business day. We are always ready to give advice on application requirements or
specific information on the installation and operation of any of our products.
Website information:
You can access the most current support on our website:
http://www.advantech.com
Then click the title of “Service & Support” for further product information.