Trouble Shooting
-04-
R
Professional Dog Trainer
AT-211D
A：The Transmitter /Receiver runs out of batteries quickly.
1：Make sure the charger and Transmitter/Receiver are securely connected.
2：Charge the Transmitter/Receiver for 3 hours or above.
B：The Transmitter doesn't work.
1: Replace the 9v dry battery with a new one or recharge the Transmitter.
2: For 919C and 216C, you can check whether you can lock the transmitter. If yes, you can unlock it by pushing both buttons on the right
side. Or you can push the reset button to restart your remote.
C：The Transmitter can't match the Receiver successfully.
1：Make sure the intensity level is not on ZERO.
2：Check whether the antenna is installed correctly.
3：Ensure the receiver is turned on and in sync waiting status.
D：The Receiver doesn't respond to the Transmitter.
1：Make sure the intensity level is not on ZERO.
2：Make sure the Receiver has been synced with the Transmitter and the Transmitter is in the correct dog system. Never change the
dog system after the system has been synced!
3：Make sure the Receiver and Transmitter have enough power.
E：The training system has no effect on my dog.
1：Make sure the Receiver is working and the shocking prongs touch dog's skin closely.
2：Try increasing the intensity level.
F：The Transmitter can't remotely control 1-2 or 1-3 Receivers.
1：Make sure you sync different Receivers separately.
2：Only in the correct dog system, can you operate the corresponding receiver or dog.
3：Whenever the Receiver/Transmitter is out of power and recharged, you need to sync them once again.
G：The training system is only available in short range.
1：Check whether the antenna is installed correctly.
2：Make sure there is no strong signal interference from your surroundings. The Transmitter's control range could fluctuate subject to
surroundings, obstacles, or even the weather.
3：As for the AT-919, make sure the collar has been put through the antenna pole in the back side of the Receiver.
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