Aiphone IXGW-GW - Page 10

10 | IXG Commercial Quickstart Guide SIP
Export App Registration QR Code as a PDF
To register mobile devices to the IXG system, a QR code is generated for each specic Unit. Select App Integration
from the top menu and click Export QR Code for App Registration. Place a check mark next to the desired Units and click
Export QR Code for App Registration
. This will create pdf documents with the QR codes for each of the selected units.
Mobile App Integration (Cont.)
Once the upload is complete and the IXGW-GW Gateway has nished its reboot, it will have a solid green status LED
and is ready to be synced with the Cloud Server. If the status LED is ashing or solid orange for more than 10 minutes, it
may require a manual reboot. To reboot the adaptor, disconnect its PoE connection and reconnect it after 5 seconds.
To Sync, return to App Integration in the top menu and select Manual IXG Cloud Server and Gateway Sync.
Select the Gateway and click
Sync
.
Syncing the IXGW-GW with the IXG Cloud Server
If the sync fails, or the status LED never
turns green, conrm both the programming
PC and the IXGW-GW have an internet
connection. Also, conrm the Default
Gateway and DNS settings congured
under Network Settings are set correctly.
Once the IXG settings have been uploaded to the cloud, the IXG mobile app licenses will need to be activated through the IXG
Portal at portal.ixg.aiphone-app.net/. For additional information on this process, please refer to the IXG Management guide.
IXG Portal
In addition to activating and paying for
mobile licenses, the IXG Portal website also
provides tools for remote management of
IXG sites, including the ability to connect
or disconnect mobile apps without the
need of the IXG Support Tool.