12 | IXG Commercial Quickstart Guide SIP
Adjusting Audio Volumes
Some stations can adjust their inbound and outbound audio volumes. Adjust
these by expanding Station Settings and selecting Volume.
Additional Settings
Door Station Communication Start Tone
The door station can play a "Communication Start Tone" to let the visitor know the call is connected and it is time
to speak. Enable this and choose a tone to play by expanding Station Settings and clicking Communication.
Disable Door Station Monitoring
To prevent any station in any Unit from monitoring a door station, expand Station Settings
and click Monitoring. Scroll to the right to adjust the prevent monitor setting.
The following are simple feature or function settings that can be quickly adjusted, enabled, or disabled. Each of the following
are found under the Advanced View in Support Tool. Click View on the top menu and select Advanced to switch views.
Always click the
Save
button in the top left corner to save the setting changes in Support Tool, and Upload Settings to each
station once all changes have been made (page 10). The stations will not reect the setting changes without doing this.
Door Station Recording
The door station can record audio and video to a local microSD™ card when a call is placed, when communication is
established with a station, or 24/7. Enable these functions by expanding Function Settings and selecting Recording.
Door Station Release Timer
The time the door release relay output is triggered can be adjusted for the Entrance Station and other private door stations
on the system. Adjust these times by expanding Option Input / Relay Output Settings and selecting Relay Output.
By default, the output timers are set to 400msec. Use the drop-down under Output Time Range to select a time
range of either 200-2000msec or 3-600sec. Then, manually enter the amount of time the relay should trigger.
Door Station Call Timeout and Ringback Tone
Adjust the amount of time an entrance or door station calls in for, as well as select the ringback tone
(which includes audio guidance), by expanding Call Settings and selecting Call Origination.
The Call Timeout duration is set to 60 seconds by default for door stations and 45 seconds for
entrance stations. Adjust this by manually entering a time under Call Timeout (10-600sec).
Use the drop-down under Ringback Tone to select a pre-loaded or custom ringback tone, or audio guidance.
Upload Settings to Stations
The nal step is to upload these setting changes to the IXG stations. To upload the settings to each station,
select Connection on the top menu and click Upload Settings. Find more information on page 8.
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