Aiphone IXGW-GW - Precautions; Warning Precautions; Caution Precautions

2 | IXG Commercial Quickstart Guide SIP
This menu is located at the top of Support Tool, featuring quick access to support
and integration settings. Use Alt+() to quickly access the menu options.
Top Menu
The
Save
button is used to save congured settings within Support
Tool. Clicking the Save button does not upload settings. The process
of uploading settings to stations is covered later in this guide.
Save
Side Menu
This accordion-style menu is where most station settings are located.
Click + or - to expand or minimize a category.
Support Tool
Hand Icon
Look for the Hand Icon to indicate where to click to select or save a setting.
GENERAL OVERVIEW
The IXG Support Tool is designed to batch congure all stations simultaneously, nding each station
on the network by its MAC address. The IXG Series is designed to function on a managed network,
however, the broadcast method used to nd stations during the programming process may require
advanced network conguration or routing to function properly in this environment.
It is possible for Windows Defender or other rewalls and antivirus software to block the broadcast
the Support Tool uses to search for stations. Disabling these temporarily during the programming
process prevents interruption or failure. To ensure that IXG Support Tool uses the correct network
connection, go to File from the top menu and select IXG Support Tool Settings. Find the
Select NIC drop-down, select the correct NIC and click
OK
.
When possible,It is recommended that stations and the programming PC are placed on the same unmanaged network
for initial programming. Once completed, the stations may be removed from this environment and deployed where needed.