3
CREATING A NEW SYSTEM
If this is the rst time launching Support Tool, the Create a New System screen will
automatically appear. Otherwise, click File and select Create New System.
Getting Started
There are two login options for Support Tool, Administrator and Property Manager. For the purposes
of this guide, login as Administrator. The default ID and Password is admin/admin.
Launching Support Tool
All ID and passwords should be
recorded and saved in a secure
location. Recovery of ID and
passwords may be dicult or
impossible in some situations.
Enter the required conguration information above and ll in the Site, Installer, and Property Management Company
Information. This information is required and must be accurate to activate the IXG Mobile app. Click
Finish
to continue.
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