Alango Technologies BeHear ACCESS

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Summary

Getting Started

HearLink PLUS Power and Audio Setup

Connect HearLink PLUS to power and TV via USB/optical/3.5mm cable for initial setup.

Mode Switch and Connection Indicators

Verify TX mode and check illuminated text (OPT/AUX) for active connection type.

BeHear ACCESS Headset Power On and Status

Turn on headset and confirm connection via A and LL indicators on HearLink PLUS.

Troubleshooting Delayed Connections

Briefly press headset power button to reconnect to the HearLink PLUS transmitter.

Audio Playback Controls

HearLink PLUS Manual Control Functions

Control audio Play/Pause and volume adjustments directly on the HearLink PLUS.

BeHear ACCESS Headset Controls

Manage audio Play/Pause and volume using the headset's left-hand controls.

Helpful Information and Troubleshooting

BeHear ACCESS Headset Charging

Connect headset via micro-USB cable to charging cradle for power.

Troubleshooting No Audio Output

Ensure TV audio output is active and toggle Play/Pause on headset or transmitter.

Restoring Transmitter Pairing

Steps to put HearLink PLUS and BeHear ACCESS into pairing mode for reconnection.

Bypass Mode Operation

Use Bypass mode to connect TV and peripheral audio equipment simultaneously.

This document is a Quick Start Guide for the "TV LISTENING SYSTEM BeHear ACCESS + HearLink PLUS" by Alango BeHear. It provides instructions for setting up and using the system, as well as helpful information for troubleshooting and maintenance.

Function Description:

The BeHear ACCESS + HearLink PLUS system is designed to enhance TV listening for individuals. The HearLink PLUS acts as a transmitter, connecting to a TV or other media device and wirelessly sending audio to the BeHear ACCESS headset. The BeHear ACCESS headset is a personal listening device that allows the user to hear TV audio clearly and adjust the volume to their preference. The system utilizes Bluetooth Low Latency (APTX-LL) CODEC for synchronized audio transmission, minimizing delays between the TV and the headset. The HearLink PLUS also offers a Bypass mode, allowing it to maintain existing audio connections between the TV and other peripheral audio equipment while still providing a connection for the BeHear ACCESS headset.

Important Technical Specifications:

HearLink PLUS Connectivity:
- Power: USB power cable (connects to a power outlet or TV's USB port).
- Audio Input (TX port): Optical or 3.5mm audio cable.
- Audio Output (RX port - for Bypass mode): Optical or 3.5mm audio cable.
- Wireless Protocol: Bluetooth Low Latency (APTX-LL) CODEC.
- Indicators: TX position indicator, OPT/AUX illuminated text for active connection type, A/B/LL indicators for successful headset connection, TX indicator for pairing mode.
- Controls: Mode switch (TX/Bypass), Power/Pairing button, Volume Up (+), Volume Down (-), Play/Pause.
BeHear ACCESS Headset:
- Power: Rechargeable battery.
- Charging: Micro-USB cable to charging cradle, connected to a power adapter or USB port.
- Indicators: LED indicator (light blue for ON, red for charging, green for fully charged).
- Controls: Power button, left-hand controls for Play/Pause, Volume Up (+), Volume Down (-).
- Voice Prompts: "Pairing mode active" and other prompts.

Usage Features:

Getting Started:
1. Powering HearLink PLUS: Connect the HearLink PLUS to a power outlet or the TV's USB port using the supplied USB power cable. The device will turn on automatically.
2. Setting HearLink PLUS Mode: Ensure the mode switch is set to the TX position.
3. Connecting HearLink PLUS to TV: Connect the HearLink PLUS TX port to the TV (or other media device) using either the supplied optical or 3.5mm audio cable. The active connection type (OPT or AUX) will be indicated by illuminated text. It's crucial to remove plastic protectors from optical cable terminals before insertion.
4. Turning on BeHear ACCESS Headset: Press and hold the Power button on the BeHear ACCESS headset until it vibrates and the LED turns light blue. A voice prompt will confirm activation.
5. Automatic Connection: The BeHear ACCESS headset should automatically connect to the HearLink PLUS. A successful connection is indicated by the illuminated 'A' on the HearLink PLUS panel. The 'LL' indicator will also illuminate, signifying the use of the Low Latency APTX-LL Bluetooth CODEC.
6. Reconnection (if delayed): If automatic connection is delayed, briefly press the BeHear ACCESS Power button to reconnect.
Audio Playback Control:
- HearLink PLUS Manual Control:
  - Short press the Play/Pause button to toggle audio play/pause.
  - Press '+' to increase volume (a tone plays when maximum volume is reached).
  - Press '-' to decrease volume (a tone plays when minimum volume is reached).
- BeHear ACCESS Remote Control:
  - Short press the Play/Pause button on the headset's left-hand controls to toggle audio play/pause.
  - Press '+' on the headset to increase volume (a tone plays when maximum volume is reached).
  - Press '-' on the headset to decrease volume (a tone plays when minimum volume is reached).
Troubleshooting Audio Issues:
- No Audio:
  - Ensure the 'audio out' port of the TV connected to the HearLink PLUS is active. Some devices require enabling audio output in their settings (refer to the TV's user manual).
  - Toggle the Play/Pause button on the BeHear ACCESS headset's left-hand control box or on the HearLink PLUS.
Restoring Connection/Pairing:
- If the automatic connection is delayed, briefly press the BeHear ACCESS Power button to reconnect to a previously paired HearLink PLUS transmitter.
- To restore connection between BeHear ACCESS and HearLink PLUS (manual pairing):
  1. Place HearLink PLUS into pairing mode by short pressing its pairing button. The TX indicator light will flash quickly.
  2. Turn OFF the BeHear ACCESS headset.
  3. Press and hold the BeHear ACCESS Power button until the voice prompt says "Pairing mode active" and the LED blinks in alternating red and blue.
  4. Place the BeHear ACCESS headset close to the HearLink PLUS device.
  5. Once pairing is complete (after 5-30 seconds), the TX indicator on the HearLink PLUS panel will illuminate. Successful connection is indicated by the illuminated 'A' or 'B' on the HearLink PLUS panel.
Bypass Mode:
- Purpose: To maintain existing interfaces between the TV and peripheral audio equipment while still using the BeHear ACCESS headset.
- Activation: Set the HearLink PLUS Mode switch to the 'Bypass' position, indicated by a specific icon.
- Setup: Remove the protection sticker from the rear panel of the HearLink PLUS to expose the RX ports. Connect the HearLink PLUS TX port to the TV (optical or 3.5mm audio cable) and the RX port to a speaker or other peripheral audio equipment using the same type of cable as the TX port connection.
- Restoring Headset Connection: To restore connection with the BeHear ACCESS headset, set the Mode switch back to 'TX'.

Maintenance Features:

Charging BeHear ACCESS Headset:
- Connect the small end of the supplied micro-USB cable to the charging cradle.
- Connect the large end of the cable via a power adapter to a wall socket or directly to a USB port.
- The LED indicator will be red during charging and turn green when the headset is fully charged.
- Charging typically takes 2-3 hours.
Support:
- Email: support@alango-behear.com
- Website: www.alango-behear.com
- User Manuals: More detailed information about HearLink PLUS and BeHear ACCESS can be found in their respective user manuals.