Alarm.Com Skybell User Manual

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Alarm.com Wi-Fi Doorbell
Camera and Slim Line
INSTALLATION GUIDE
INTRODUCTION
• Wall mounting bracket
• Wall screws
• Masonry anchors
Alarm.com Doorbell Cameras
The following Doorbell Cameras are fully compatible
with Alarm.com:
• Alarm.com Slim Line Doorbell Camera
• Alarm.com Wi-Fi Doorbell Camera, SkyBell-HD Edition
Slim Line Incompatible with SkyBell and Other Platforms
The Slim Line is not compatible with other platforms and
apps, such as the SkyBell platform.
INCLUDED MATERIALS
DEVICE COMPATIBILITY WITH ALARM.COM
Your customers will always know who is at the front
door with an Alarm.com Doorbell Camera. Now with
two options to choose from – our original Wi-Fi Doorbell
Camera and our new Slim Line – it’s easy to deliver
front door awareness to even more customers!
Each Alarm.com Doorbell Camera features a
doorbell with an integrated camera, PIR motion sensor,
digital microphone and speaker, enabling homeowners
to answer the door and speak to visitors via two-way
audio – all right from their app.
SkyBell HD Cameras
Certain SkyBell HD cameras, not purchased through
Alarm.com, may not be compatible with the
Alarm.com platform.
SkyBell V1 and V2 Not Compatible
SkyBell V1 and V2 cameras are not compatible
with Alarm.com.

Alarm.Com Skybell Specifications

General

Brand	Alarm.Com
Model	Skybell
Category	Digital Camera
Language	English

Summary

Device Compatibility with Alarm.com

Alarm.com Doorbell Cameras Compatibility

Slim Line Incompatibility with Other Platforms

SkyBell HD Cameras Compatibility

SkyBell V1 and V2 Incompatibility

System Requirements

Power and Chime Type Requirements

Specs for power (VAC, VA, A) and chime types.

Wi-Fi Connectivity Requirements

Required upload speed and Wi-Fi standards.

Pre-Installation Checklist

Working Doorbell Check

Wired Doorbell Check

Doorbell Chime Type Identification

Identifying chime types (Mechanical, Digital, Tube, Intercom).

Digital Doorbell Adapter Information

Information on the Digital Doorbell Adapter availability.

Wi-Fi Password Verification

Pre-Installation Checklist Continued

Internet and Wi-Fi Speed Check

Steps to check upload speed (min 2 Mbps).

Hardware Installation

Required Doorbell Camera Hardware

Lists required Alarm.com Doorbell Camera hardware.

Attaching the Doorbell Mounting Bracket

Connecting Power Wires to Bracket

Inserting and tightening wires to the bracket terminals.

Attaching Doorbell Camera to Bracket

Connecting the Digital Doorbell Adapter

Wiring the adapter to digital chime terminals.

Syncing with Alarm.com

Logging into the Alarm.com App

Instructions for logging into the Alarm.com app.

Adding a New Doorbell Camera in App

Following On-Screen Sync Instructions

General guidance for following app prompts.

Connecting to Temporary Wi-Fi Network

Connecting to the camera's temporary Wi-Fi network.

Entering Home Wi-Fi Password

Entering the home's Wi-Fi password accurately.

Enabling Digital Doorbell in App

Activating the digital chime setting in the app.

LED Colors, Button Functions and Troubleshooting

Battery Charging Status

Wi-Fi Connectivity Status

Entering AP Mode (Syncing)

How to manually enter AP mode via button press.

Performing a Factory Reset

Procedure to reset the doorbell camera to factory defaults.

Power Information and Troubleshooting

Wired Power Supply Requirement

Standard Doorbell Power Details

Power Supply Issues Diagnosis

Transformer Replacement Options

Power Configurations

No Chime - With Doorbell Camera Configuration

Mechanical Chime - With Doorbell Camera Diagram

Digital Chime - With Doorbell Camera Diagram