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Troubleshooting
If your device is frozen:
Press the ON/OFF button for at least 10 seconds or use the hardware reset.
To use the Hardware reset, press the “pinhole reset” button by using a sharp
object such as a toothpick.
If your device doesn’t turn on:
Charge your device then switch on normally.
If this does not work, press the ON/OFF button for at least 10 seconds or use
the hardware reset. To use the Hardware reset, press the “pinhole reset” button
by using a sharp object such as a toothpick.
If you want to extend the life of your battery:
Decrease the screen brightness and turn o the wireless connections if not in
use.
If your device is functioning too slowly:
Close all apps which are not currently being used.
If your WiFi reception is poor:
Make sure you are not far from the WiFi hotspot.
Update the firmware of the device.
Reset and redefine your connection parameters.
Contact your WiFi connection provider.
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