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Product support
Help is always at hand.
If your WiFi reception is poor:
Make sure you are not far from the WiFi hotspot.
Update the firmware of the device.
Reset and redefine your connection parameters.
Contact your WiFi connection provider.
If you want to restore your product (erase all your settings? forgotten password?):
If your device is turned on:
1. Go to ‘Settings’, under ‘Personal’, go to ‘Backup & reset’.
2. Choose ‘Factory data reset’, then ‘Reset tablet’: this will erase all your files, settings and
applications, so make sure you have backed-up your data in your Google account (see
page 39) or a hard drive.
3. When you restart your tablet it will open the Startup wizard again, follow the onscreen
instructions (see page 27). The wizard will not download the free apps that were
downloaded the first time you did this but most of these are available for free from Google
Play Store.
4. Access your Google account to retrieve your backed-up data in Google.
Troubleshooting section of these instructions, or online at www.argos-support.co.uk If you still require further assistance, call one of our
Product support
experts on 0345 604 0105.
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