Alcatel-Lucent 4019 Digital - During a Call: Call Services; Parking and Retrieving Calls

During a call
11
2
2.9
Parking a call
You can park a call and retrieve it on another extension:
Your party is parked and hears the hold melody.
• To recover the parked call:
2.10
Barge-in/Intrusion into an internal call
Your party’s line is busy. If the number is not “protected” and if authorized, you can intrude into the call:
You are on a call
with the
destination number
Enter the number
of the telephone on
which you want to
resume the call
If the parked call is not recovered within a preset time (1 min 30 by default), it is either
transferred to the attendant or it rings back the extension that parked the call,
depending on system configuration.
Park/retrieve call
Park the call
OK
2
6
5
3
ab c
def
jkl
m
n
o
Park/retrieve call
Settings
OK
Services
OK
Consultation
OK
Call pickup
OK
Park/retrieve
OK
Consultation
OK
Barge In
OK
• Protection against Barge-in/intrusion:
2.11
Sending DTMF signals
Even if your system is not touchtone by default, during a call you sometimes have to send DTMF signals, to a voice server, an
automated attendant or a remotely consulted answering machine.
Twice Enter the
number
desired
Protection is cancelled when you hang up.
Intrusion protection
Settings
OK
Services
OK
Consultation
OK
Additional services
OK
BrgIn/ntr protect
OK
Barge In
OK
2
6
5
3
ab c
def
jkl
m
n
o
You are on a call
with the
destination number
To activate
The feature is automatically cancelled when you hang up.;.
Send DTMF
OK