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Navigation | No |
---|---|
Alphanumeric Keyboard | Yes |
Speed Dial | Yes |
Audio | Handsfree speakerphone |
Power | Via phone system |
Type | Desk phone |
Compatibility | Alcatel-Lucent communication systems |
Power Supply | Via phone system |
Display | Monochrome |
Basic actions like lifting receiver and hanging up.
Explains navigation keys for moving through menus.
Describes telephone screen elements and display keys.
Explains the use of loudspeaker and hands-free keys.
Details programmable keys and their associated icons.
Explains common symbols used in the manual.
Explains the different welcome screen layouts (Menu, Perso, Info).
Details the screen used for managing incoming and ongoing calls.
Describes screens showing configuration and programming information.
Details the features and components of the Bluetooth handset.
Guides on how to initiate phone calls using various methods.
Instructions for answering incoming calls.
Explains how to use the hands-free speakerphone function.
How to use the loudspeaker during an active call.
How to find and call contacts using the company directory.
Using speed dial or programmed keys for quick calling.
Accessing and using the shared directory for numbers.
Procedures for redialing last or recent numbers.
How to call back missed calls from a list.
Setting up callback for busy internal lines.
Receiving internal calls directly without lifting the receiver.
Transmitting DTMF signals during calls, e.g., for voice servers.
How to mute your microphone during a call.
Instructions for placing a second call while on an active call.
How to handle an incoming second call.
Managing multiple calls by switching between them.
Procedures for transferring calls to other numbers.
Setting up and managing three-way conference calls.
Adding more participants to a conference call.
Creating ad-hoc conference calls.
How to put a call on hold.
Procedures for parking and retrieving calls.
How to intrude into an ongoing internal call.
Adjusting speaker or receiver volume levels.
Procedure for reporting malicious calls.
How to answer calls during night service or when the operator is absent.
Setting up call filtering for managers and secretaries.
Answering calls ringing on other extensions within a group.
Managing hunting groups for sequential call distribution.
How to page an internal contact.
Responding to a page received on your pager.
Activating a correspondent's loudspeaker remotely.
Composing and sending text messages to colleagues.
Forwarding voice messages.
Sending recorded voice messages to specified recipients.
Making announcements over station group loudspeakers.
Setting up immediate call forwarding to another number.
Forwarding all calls to the personal voice mailbox.
Accessing and managing voice messages.
Forwarding calls to a pager number.
Setting up call forwarding to a different location.
Configuring specific call forwarding rules.
Deactivating all active call diversions.
Removing individual call forwarding settings.
Forwarding calls when the line is occupied.
Temporarily making the terminal unavailable for all calls.
Leaving text messages for internal callers.
Reading and managing text messages received.
Assigning call costs to specific business account codes.
Checking the cost of internal user calls.
Setting up the voice mailbox for the first time.
Recording and managing personal voice greetings.
Changing the password for phone set functions.
Changing the password for voice mailbox access.
Configuring ringer volume, melodies, and silent mode.
Modifying screen contrast and brightness settings.
Choosing the default screen displayed on startup.
Changing the user interface language.
Customizing programmable keys (Perso page, add-on).
Assigning numbers or functions to direct call keys.
Removing programmed functions from keys.
Setting reminders for specific times or daily events.
Finding out the current terminal number or information.
Securing the telephone with a password.
Setting up the audio jack for headsets or kits.
Calling a linked or associated telephone set.
Forwarding calls to a pre-defined associated number.
Changing the number linked to the associated set.
Grouping two sets under a single call number.
Managing the intercom list of internal numbers.
Pairing a Bluetooth handset with the phone.
Operating the Bluetooth handset.
Pairing a Bluetooth headset with the phone.
Operating a Bluetooth headset.
Removing paired Bluetooth devices.
Overview of agent responsibilities in a call centre.
Logging into the supervisor mode.
Navigating the ACD application interface.
Logging out of the agent session.
Role and capabilities of a supervisor.
Logging into supervisor mode.
Managing supervisor access to processing groups.
Handling agent assistance requests.
Logging out of supervisor mode.
Guide to typing special characters using the phone keypad.
Warranty information and compliance statements for the device.
Environmental disposal and recycling information.
Specifies the operating temperature range for the device.
Details on acoustic shock protection measures.
Information on noise levels and recommendations.