If your Alcatel Cell Phone won't switch on or is frozen, try the following:
* Charge it for at least 20 minutes to ensure it has enough battery power.
* Press and hold the Power key to reset it, which can resolve booting issues caused by third-party apps.
* Reset the phone by pressing the Power key and the Volume up key at the same time until the screen lights up. Use the Volume keys to select 'Wipe data/Factory reset' and the Power key to confirm.
N
Nathaniel KellyAug 22, 2025
Why does my Alcatel 3C keep turning off?
S
Suzanne CarterAug 22, 2025
If your Alcatel Cell Phone is turning off by itself, consider these steps:
* Ensure the screen locks when not in use and the Power key isn't accidentally pressed.
* Check the battery charge level.
* Reset or update the phone's software.
* Use the Alcatel charger that came with the phone.
* Make sure the battery is properly inserted and clean the battery contacts if needed.
* If the battery has been empty for a long time, charge it for about 20 minutes to see the charging indicator.
* Charge under normal conditions (0°C (32°F) to 40°C (104°F)).
* Verify the voltage input is compatible.
C
Christina DixonAug 25, 2025
What to do if my Alcatel 3C is not responding?
K
Kenneth DickersonAug 25, 2025
If your Alcatel Cell Phone has not responded for several minutes, try these steps:
* Turn off your phone by pressing and holding the Power key until it turns off, then restart it.
* Remove and reinsert the battery, then restart the phone.
* Reset the phone.
R
ricerodneyAug 26, 2025
Why my Alcatel 3C Cell Phone can't connect to network?
J
Joshua GuerraAug 26, 2025
If your Alcatel Cell Phone can't connect to a network or displays "No service", try the following:
* Move to another location to connect to the network.
* Verify network coverage with your operator.
* Check with your operator to ensure your SIM card is valid and that internet access service is available.
* Try connecting later if the network is overloaded.
* Check your phone's internet connection settings.
* Ensure you are in a place with network coverage.
J
josephhaynesAug 27, 2025
How to extend battery life on Alcatel 3C?
T
Traci PenaAug 27, 2025
If the battery on your Alcatel Cell Phone drains too fast, consider the following:
* Ensure you follow the complete charge time (minimum 150 minutes).
* After a partial charge, wait at least 20 minutes after removing the charger for an accurate battery level indication.
* Adjust the screen brightness.
* Extend the email auto-check interval.
* Update news and weather information manually or increase their auto-check interval.
* Exit background-running applications when not in use.
* Turn off Bluetooth, Wi-Fi, or GPS when not in use.
G
garciakyleAug 29, 2025
Why can't my Alcatel 3C make calls?
T
Tracy WrightAug 29, 2025
If your Alcatel Cell Phone can't make outgoing calls, please check the following:
* Ensure you've dialed a valid number and touched Call.
* For international calls, verify the country and area codes.
* Make sure your phone is connected to a network that isn't overloaded or unavailable.
* Check your subscription status with your operator (credit, SIM card validity).
* Ensure you haven't barred outgoing calls or forwarded incoming calls.
* Confirm your phone isn't in airplane mode.
K
Kevin RiveraAug 31, 2025
What to do if my Alcatel 3C Cell Phone says invalid SIM card?
S
Steven AlvaradoAug 31, 2025
If your Alcatel Cell Phone displays an invalid SIM card message, take these steps:
* Make sure the SIM card has been correctly inserted.
* Ensure the chip on your SIM card is not damaged.
* Make sure the service of your SIM card is available.
N
nrodriguezSep 1, 2025
Why does my Alcatel Cell Phone get so hot?
T
Tara FarmerSep 1, 2025
The heating of your Alcatel Cell Phone is a normal consequence of the CPU handling excessive data. Ending prolonged calls, game playing, internet surfing or running other complex applications will make your phone return to normal temperature.
D
Dustin SanchezSep 3, 2025
Why can't I download files on my Alcatel 3C?
J
jenniferryanSep 3, 2025
If you can't download new files on your Alcatel Cell Phone, ensure the following:
* There is sufficient phone storage space.
* Select the microSD card as the storage location.
* Check your subscription status with your operator.
J
Jason KennedySep 5, 2025
Why doesn't caller ID show on my Alcatel Cell Phone?
V
Veronica RamirezSep 5, 2025
If the caller’s name/number doesn't appear when a call is received on your Alcatel Cell Phone:
* Check that you have subscribed to this service with your operator.
* The caller may have concealed their name or number.
Alcatel 3C Specifications
General
Screen shape
Flat
Display diagonal
6 \
Touch technology
Multi-touch
Touchscreen type
Capacitive
Display resolution
1440 x 720 pixels
Native aspect ratio
18:9
Display number of colors
16 million colors
Orientation sensor
Yes
Processor cores
4
Processor family
MediaTek
Processor frequency
1.3 GHz
RAM capacity
1 GB
Compatible memory cards
-
Internal storage capacity
16 GB
Flash type
LED
Rear camera type
Single camera
Rear camera resolution (numeric)
8 MP
Front camera resolution (numeric)
5 MP
2G standards
EDGE, GPRS, GSM
3G standards
HSPA+
Wi-Fi standards
802.11b, 802.11g, Wi-Fi 4 (802.11n)
Bluetooth version
4.2
SIM card capability
Dual SIM
2G bands (primary SIM)
850, 900, 1800, 1900 MHz
Mobile network generation
3G
Subscription type
No subscription
USB version
2.0
USB connector type
Micro-USB
Headphone connectivity
3.5 mm
Multimedia Messaging Service (MMS)
Multimedia Messaging Service (MMS) is a standard way to send messages that include multimedia content to and from a mobile phone over a cellular network
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General
Weight and Dimensions
