Alcatel A30 PLUS - Page 105

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I can't send and receive MMS
ŎCheck your phone storage as it might be full.
ŎContact your network carrier to check service availability and MMS
parameters.
ŎVerify the server center number or your MMS profile with your
carrier.
ŎThe server center may be swamped. Try again later.
ŎStart a new Messaging string. You messaging string may have
reached its limit.
SIM card PIN locked
ŎContact your network carrier to obtain the PUK (Personal Unblocking
Key) code.
I can't connect my phone to my computer
ŎInstall Smart Suite.
ŎCheck that your USB driver is installed properly.
ŎOpen the Notification panel to check if the Smart Suite Agent has
been activated.
ŎCheck that you have marked the USB debugging checkbox.
ŎCheck that your computer meets the requirements for Smart Suite
installation.
ŎMake sure that you’re using the right cable from the box.
I can't download new files
ŎMake sure that there is sufficient phone storage space for your
download.
ŎSelect the microSD card as the location to store downloaded files.
ŎCheck your subscription status with your carrier.
The phone can't be detected by others via Bluetooth
ŎMake sure that Bluetooth is turned on and your phone is visible to
other users.
ŎMake sure that the two phones are within Bluetooth’s detection
range.
The battery drains too fast
ŎMake sure that you follow the complete charge time (minimum 200
minutes).
ŎAfter a partial charge, the battery level indicator may not be exact.
ŎWait for at least 10 minutes after removing the charger to obtain an
exact indication.
ŎAdjust the brightness of screen as appropriate.
ŎExtend the email auto-check interval for as long as possible.
ŎUpdate news and weather information on manual demand, or
increase their auto-check interval.
ŎExit background-running applications if they are not being used for
extended periods of time.
ŎDeactivate Bluetooth, Wi-Fi, or GPS when not in use.
The phone becomes warm following prolonged calls, game playing,
internet surfing or running other complex applications
ŎThis heating is a normal consequence of the CPU handling excessive
data. Ending the above actions will make your phone return to
normal temperature.
After Factory data reset is performed, I can't use my phone without
entering Google account credentials
ŎAfter reset is performed, you must enter the original Google account
credentials that were used on this phone.
ŎIf you don’t remember your Google account credentials, complete
Google account recovery procedures.
ŎIf you still cannot access your phone, apply to the authorized repair
center, but remember that it will not be regarded as warranty case.
The phone doesn't ring when a call or message arrives
ŎMake sure that Do Not Disturb mode (go to Settings > Sound > Do
Not Disturb) is not activated.