Additional guides are available at
www.swcomms.co.uk/resource-centre/
user-guides-and-manuals
Q UIC K US ER G U ID E
Alcatel OXO
ALE-30h
Voicemail
Issue 2
Redial Key
Mute Key
Speaker
Messaging
These can be programmed
Volume up and down
Alpha Numeric Key
Status Icons
Support Desk: 01392330033
supportdesk@swcomms.co.uk
Customer Service: 01392315315
customer.service@swcomms.co.uk
Call Icons
Permanent Keys
To set up your voicemail, press the flashing Mail
key and enter the default password 121212. You
will be asked to enter your new password, which
needs to be 6 digits. Do not use easily recognisable
passwords such as 123456 or 000000, as this could
potentially allow external unauthorized access to
your mailbox management, resulting in fraudulent
calls.
The voicemail will repeat your password back to
you and then ask you to confirm it’s correct by
pressing #. The next prompt will be to record your
name/name of the department after the tone.
Once you’ve done this, press #. The voicemail will
ask if you want to replay (1), re-record (*) or
confirm (#). Replace the receiver when you are
finished. Your voicemail message will now be ‘You
have reached the mailbox of ***, please leave a
message after the tone’.
To record a Personal Greeting, from the MENU tab,
press Settings, then Mailbox, then press Listen.
You can listen to the current message here, as well
as record a new one by pressing Personal Message.
To access voicemail messages, press flashing mail
key , select the key next to ‘Voice’ in the screen
and enter your password.
Press OK (in the middle of the round navigator key
at the bottom left) and you will see options in the
screen to Play, Clear etc
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