Alcatel ALE-30h User Manual

Additional guides are available at
www.swcomms.co.uk/resource-centre/
user-guides-and-manuals
Q UIC K US ER G U ID E
Alcatel OXO
ALE-30h
Voicemail
Issue 2
Redial Key
Mute Key
Speaker
Messaging
These can be programmed
Volume up and down
Alpha Numeric Key
Status Icons
Support Desk: 01392330033
supportdesk@swcomms.co.uk
Customer Service: 01392315315
customer.service@swcomms.co.uk
Call Icons
Permanent Keys
To set up your voicemail, press the flashing Mail
key and enter the default password 121212. You
will be asked to enter your new password, which
needs to be 6 digits. Do not use easily recognisable
passwords such as 123456 or 000000, as this could
potentially allow external unauthorized access to
your mailbox management, resulting in fraudulent
calls.
The voicemail will repeat your password back to
you and then ask you to confirm it’s correct by
pressing #. The next prompt will be to record your
name/name of the department after the tone.
Once you’ve done this, press #. The voicemail will
ask if you want to replay (1), re-record (*) or
confirm (#). Replace the receiver when you are
finished. Your voicemail message will now be ‘You
have reached the mailbox of ***, please leave a
message after the tone’.
To record a Personal Greeting, from the MENU tab,
press Settings, then Mailbox, then press Listen.
You can listen to the current message here, as well
as record a new one by pressing Personal Message.
To access voicemail messages, press flashing mail
key , select the key next to ‘Voice’ in the screen
and enter your password.
Press OK (in the middle of the round navigator key
at the bottom left) and you will see options in the
screen to Play, Clear etc

Alcatel ALE-30h Specifications

General

Connectivity	Ethernet
Ethernet Ports	2x 10/100 Mbps
Power over Ethernet	Yes (IEEE 802.3af)
Speakerphone	Yes
Audio Codec	G.711, iLBC
VoIP Protocols	SIP (RFC3261)
Power Supply	5V DC

Summary

Phone Status and Call Icons

Status Icons

Visual indicators for phone modes, connections, and features like silent mode, headset, and Wi-Fi.

Call Icons

Icons representing call states, such as incoming calls, calls in progress, and held calls.

Permanent Keys

Dedicated physical keys on the phone for functions like redial, mute, speaker, and messaging.

Voicemail Setup and Usage

Setting Up Your Voicemail

Guide for initial voicemail configuration, including password setting and name recording.

Recording Personal Greetings

Instructions on how to record or change your personal voicemail greeting message.

Accessing Voicemail Messages

Steps to retrieve and manage voicemail messages via the phone interface.

Basic Call Handling Procedures

Making Internal and External Calls

Dialing extensions or external numbers, including name dialing and Qwerty keypad use.

Answering and Holding Calls

Methods for answering incoming calls and placing active calls on hold.

Call Transfer and Retrieval

Procedures for transferring calls and retrieving parked or held calls.

Redial Functionality

Using the redial key for the last number dialed or accessing the redial list.

Advanced Call Management

Call Back Feature

Setting up a callback notification when an extension becomes free.

Parking and Retrieving Calls

Instructions for parking calls and retrieving them from specific extensions.

Touch Tone Dialing

Using phone keys to navigate menu options or enter codes during a call.

Missed Calls and Voicemails

Viewing missed call logs and accessing voicemail messages with a default password.

Call Forwarding Setup

Configuring call diversions to another number or extension.

Conference and Tannoy Calls

Making three-way conference calls and broadcasting messages via Tannoy.

Pick Up Calls

Answering calls ringing on other extensions or within a group.

Personal Speed Dials

Setting up and using personal speed dial entries for quick calling.