Alcatel IP1020P User Manual

Alcatel IP1020 Administrator Guide ed1.0 1/58
Alcatel IP1020P
ADMINISTRATOR’S GUIDE
Alcatel IP1020P is a best-in-class SIP DECT system specially conceived for the business
environment. Features such as a highly intuitive user interface, wide interoperability
with IP PBX and VoIP providers, HD sound, hands free, improved security functions like
encrypted voice and secured provisioning and the possibility to connect up to 6
handsets, perform up to 4 concurrent wideband calls and use 8 different sip accounts
make IP1020P the ideal system for your business.
Please read carefully the administrator guide for a better knowledge of available
functionalities and configuration possibilities you have access to with this terminal and
thus be granted with an entire satisfaction.

Alcatel IP1020P Specifications

General

Network	10/100 Mbps Ethernet
Lines	2
Handset	Yes
Volume Control	Yes
Wall Mountable	Yes
Audio Codec	G.711, G.726, G.729A
Power Supply	PoE IEEE 802.3af
Features	Call Hold, Call Transfer, Call Waiting, Conference Call
Protocols	SIP
Ethernet Ports	2

Summary

Getting Started

Packing List

Lists all components included in the product package.

Assembling your system

Provides instructions for physically assembling the Alcatel IP1020P system.

Configuration and Registration

Outlines the initial steps for setting up and registering the phone system.

Overview

Keypad

Describes the functions and layout of the handset keypad.

LEDs

Explains the meaning of indicator lights on the handset and base unit.

Icons

Details the various icons displayed on the IP20 handset screen.

User Interface

Overview of how to interact with the phone system.

Customizing Your System

General Settings

Covers basic system configurations and status checks.

Audio Settings

Adjusting sound and volume levels for calls and notifications.

Contacts Management

Managing phone numbers and contact lists on the device.

Basic Call Functions

Outgoing calls

Detailed instructions for making outbound calls.

Incoming calls

Procedures for handling incoming calls and related features.

Call Log

Accessing and managing the history of calls.

During an Active Call

Features and functions available while a call is in progress.

Trouble Shooting

I cannot register to the server!

Steps to resolve server registration issues.

I can't get an IP address!

Troubleshooting problems obtaining an IP address.

During a call, I cannot hear any voice!

Steps to resolve issues with no audio during calls.

How to update the firmware?

Guide to updating the device's firmware.