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After Factory data reset is performed, I can't use my
phone without entering Google account credentials
• After reset is performed, you must enter the original
Google account credentials that were used on this
phone.
• If you don’t remember your Google account
credentials, complete Google account recovery
procedures.
• If you still cannot access your phone, submit an
inquiry to the authorized repair center. Please note:
this will not be covered under the limited warranty.
The phone doesn't ring when a call or message arrives
• Make sure that Do Not Disturb mode (go to Settings >
Sound & notification > Do Not Disturb) is not
activated.
• Press the Volume up/down key to adjust volume.
I forget some passwords/codes/keys on phone
• Perform Factory data reset.
• If you still cannot access your phone, submit an
inquiry to the authorized repair center. Please note:
this will not be covered under the limited warranty.
9
Specifications ........................
Processor :
Qualcomm
®
Snapdragon™ 425, QC8917
Platform :
Android
Memory :
16GB ROM + 2GB RAM
Dimensions (LxWxD) :
148.2×69.5×9.5mm
Weight :
156g
Display :
5.34-inch touchscreen with FWVGA+ 18:9 (480x960)
Network :
GSM: 850/1900
UMTS: 2/5
LTE: 2/4/5/13/66
(Band frequency and data speed are operator dependent.)
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