Alcatel MOVETIME - Troubleshooting and Safety Information; FAQ and Common Issues

12
FAQ
1. Unable to obtain the posion of your watch
Go to check if your watch has a SIM card or if you’re in a place where
can’t receive the signal.
2. Unable to obtain the vericaon code
You need to open the relevant SMS receiving service. For more
informaon, consult your local operators.
3. Waterproof noce
The waterproof grade of this product is IP65, which can only protect
the watch from splashing water. Do not wear your watch to swim,
dive, bathe and immerse for a long me.
4. Posioning accuracy
Your watch will provide three kinds of posioning modes: GPS,
Wi-Fi, LBS. Posion accuracy will be dierent according to dierent
posioning methods. All posion informaon is only for reference in
a certain range.
5. Data service
The posion informaon of watch and remote seng caused by voice
message and applicaon will be working based on the communicaon
between GPRS network and cloud server. It will consume the data
which need to be paid by yourself.
6. SOS
The guardian should be familiar with the specic operaon of SOS
and the operaon instrucon for children.
7. Whether the material of this product is harmful to children
The material in use has passed related safety tesng for children,
which can ensure the safety of daily use.
8. Storage and use of locaon data for user
For all the data related to you, we will only use the queries you submit
to us. We will not use for any commercial applicaon or development
without authorisaon.