Why does my Alcatel Cell Phone become warm following prolonged calls, game playing, internet surfing or running other complex applications?
Your Alcatel Cell Phone may become warm during extended use such as calls, gaming, or internet browsing because the CPU is processing a lot of data. This is normal. Ending these activities will allow your phone to return to its normal temperature.
What to do if my Alcatel PIXI4 PLUS POWER Cell Phone has not responded for several minutes?
If your Alcatel Cell Phone becomes unresponsive, try restarting it by pressing and holding the Power key. If the problem persists, you can reset the phone using Factory data reset or upgrade the software using Mobile Upgrade.
Why does my Alcatel Cell Phone turn off by itself?
Your Alcatel Cell Phone might be turning off by itself due to a few reasons. Ensure that your screen is locked when not in use and that the power button isn't accidentally being pressed. Also, check the battery charge level. If these don't solve the issue, try resetting the phone using Factory data reset or upgrading the software.
What does it mean 'Invalid SIM card' on my Alcatel Cell Phone and how to fix it?
If your Alcatel Cell Phone displays 'Invalid SIM card', first ensure the SIM card is correctly inserted. Then, check if the chip on the SIM card is damaged or scratched. Finally, confirm that the SIM card service is available.
I don’t hear when somebody calls/messages me, I just see missed calls/messages notifications on display on my Alcatel Cell Phone. What to do?
If you're not hearing notifications for calls or messages on your Alcatel Cell Phone, check if the Interruptions/Do not disturb mode is activated. If it is, you'll see a "Star" symbol (for Android OS 5.X) or an icon (for Android OS 6.X) in the notification panel. Deactivate Interruptions/Do not disturb mode to restore notifications.
Why I can't access my voicemail on my Alcatel Cell Phone?
If you can't access your voicemail on your Alcatel Cell Phone, ensure your operator's voicemail number is correctly entered in the voicemail settings. If the number is correct, try again later in case the network is busy.
Why I am unable to add a contact in my contacts on my Alcatel PIXI4 PLUS POWER?
If you're unable to add a contact to your Alcatel Cell Phone, it might be because your SIM card contacts are full. Delete some existing contacts or save new contacts to your phone's memory instead.
Why my callers are unable to leave messages on my voicemail of my Alcatel PIXI4 PLUS POWER?
If callers can't leave messages on your Alcatel Cell Phone voicemail, contact your network operator to check if the voicemail service is available.
Why am I unable to receive incoming calls on my Alcatel PIXI4 PLUS POWER Cell Phone?
If you can't receive calls on your Alcatel Cell Phone, ensure your phone is on and connected to a network that isn't overloaded. Check your subscription status with your operator (credit, SIM card validity). Also, make sure you haven't forwarded incoming calls or barred certain calls, and that your phone isn't in Aeroplane mode.
Why my Alcatel Cell Phone can't connect to the Internet?
If your Alcatel Cell Phone can't connect to the internet, verify that the IMEI number (dial *#06#) matches the one on your warranty card or box. Ensure your SIM card's internet access service is active and check your phone's internet connection settings. Also, make sure you're in an area with network coverage. If problems persist, try connecting at a later time or in a different location.
Precautions for mobile phone use while driving.
Recommendations for optimal phone performance and safe usage.
Advice to prevent hearing damage from high volume usage.
Guidelines for safe handling and disposal of batteries.
Information on SAR values and compliance with radio wave exposure limits.
Official document stating product compliance with EU directives.
Identification and description of phone's physical buttons and ports.
Instructions for inserting SIM/microSD and initial phone setup.
Settings and usage of the virtual keyboard, including orientation.
Steps to make a call using the dial pad or contacts.
Creating and sending SMS and MMS messages.
Configuring mobile data connection for internet access.
Pairing and connecting with other Bluetooth-enabled devices.
Official app store for browsing, downloading, and managing applications.
Connecting to Wi-Fi networks for internet access.
Securing the phone with screen lock, patterns, PINs, or passwords.
Configuring accessibility features like TalkBack, Switch Access, and captions.
Solutions for power-on issues and unresponsive phone screens.
Troubleshooting network connection problems and 'No Service' display.
Tips and settings to optimize phone battery life.
Precautions for mobile phone use while driving.
Recommendations for optimal phone performance and safe usage.
Advice to prevent hearing damage from high volume usage.
Guidelines for safe handling and disposal of batteries.
Information on SAR values and compliance with radio wave exposure limits.
Official document stating product compliance with EU directives.
Identification and description of phone's physical buttons and ports.
Instructions for inserting SIM/microSD and initial phone setup.
Settings and usage of the virtual keyboard, including orientation.
Steps to make a call using the dial pad or contacts.
Creating and sending SMS and MMS messages.
Configuring mobile data connection for internet access.
Pairing and connecting with other Bluetooth-enabled devices.
Official app store for browsing, downloading, and managing applications.
Connecting to Wi-Fi networks for internet access.
Securing the phone with screen lock, patterns, PINs, or passwords.
Configuring accessibility features like TalkBack, Switch Access, and captions.
Solutions for power-on issues and unresponsive phone screens.
Troubleshooting network connection problems and 'No Service' display.
Tips and settings to optimize phone battery life.
General| Display Size | 5.5 inches |
|---|---|
| Resolution | 720 x 1280 pixels |
| Processor | Quad-core 1.3 GHz Cortex-A7 |
| RAM | 1 GB |
| Internal Storage | 8 GB |
| Expandable Storage | microSD, up to 32 GB |
| Main Camera | 8 MP |
| Front Camera | 5 MP |
| Battery Capacity | 5000 mAh |
| Operating System | Android 6.0 (Marshmallow) |
| SIM | Dual SIM (Micro-SIM, dual stand-by) |
| Network | GSM / HSPA |
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