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jcampbellJul 26, 2025
What to do if there is no sound from target device with Alesis Q49?
- JJoseph MendezJul 26, 2025
If you're not getting any sound from your target device using Alesis Music Equipment, here are a few things to check: * Ensure your computer recognizes the Q49 by checking the USB connection. Try replugging and restarting your computer. * For external hardware modules, verify the MIDI cable connects the Q49 to the device's MIDI IN port. * If you connected the Q49 after starting your software, restart the application with the controller plugged in. * Avoid using a USB hub; connect the Q49 directly to your computer. * Confirm your software application is set to receive MIDI data from the Q49, usually in the Preferences menu. * Also, ensure the Q49's MIDI channel matches the incoming MIDI channel expected by your application.