Allworx
®
Connect™ Server Family Installation Guide
866.ALLWORX * +1 585 421 3850 Page 17
www.allworx.com
Version: F Revised: June 21, 2018
Software Upgrade: New Installation
1. Download the latest version of the Allworx System Software to a PC from the Allworx Partner
Portal.
2. (if the web admin login page is not already available) Open a browser window and enter the
URL of https://192.168.2.254:8443. The Welcome to Allworx page displays.
3. Log in to the Allworx server admin page and navigate to Maintenance > Restart.
4. Check the box for Restart Allworx Server and select Enter Safe Mode after restart.
5. Click Restart Now. A warning banner displays.
6. Click Continue. The server reboots in Safe Mode. The Power button is yellow.
7. Enter the URL: 192.168.2.254:8080 in the browser and hit enter.
8. Locate the Disk Operations section and click the Format button, and then click OK at the
confirmation pop-up window.
9. Locate the Software Update section, and then locate step 3. Load an upgrade file.
10. Click the Browse... button. Use the browser window to locate the latest version of the Allworx
System Software (downloaded in step 1), and then click Open > Load.
11. Locate step 4. Activate the Update, and then click Update, when available.
12. Locate the Reboot Operations section and select Reboot in Normal Mode.
13. Click Reboot. The Allworx server reboots and the web admin login page displays.
14. Log in to the Allworx System web admin page, and then continue the
“Configure the Connect
Server ” on page 15.
Note:
If using an Allworx Connect server from another installation, the steps below clear all data and settings
currently stored on the server.
Note:
In the Restart menu, there is an option to Restore to Factory Defaults. This option is only for Allworx
Connect servers currently in use that require resetting the Connect server configuration settings. This
option maintains all user data (i.e., Users). See Appendix A “Restore Factory Defaults” on page 31 to learn
which settings are restored to the factory defaults.
To restore the Connect server to the factory defaults, see the Allworx System Software Administrator
Guide.
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