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under this warranty, purchaser must first contact EPI by phone, mail, fax, or
email to obtain a Return Material Authorization number (RMA). Purchaser must
have a copy of the original invoice to prove that the Product is still covered by
warranty. The authorized return may then be shipped to EPI safely packaged
with freight and insurance prepaid. EPI will not be responsible for damage due
to improper packaging or shipment. If EPI determines there is a defect covered
by this warranty, the repaired or replaced Product will be shipped back, freight
and insurance prepaid as soon as reasonably possible. If EPI determines in its
sole discretion that the Product does not contain defective workmanship or
materials, EPI will return the Product and bill for the return freight and insurance
charges.
This warranty is voided immediately if the Product has been subjected to
abuse, accidental damage, damage in transit, negligence, acts of nature,
damage resulting from failure to follow operating instructions, or
alteration/disassembly by anyone other than EPI.
Electromedical Products International, Inc. shall not be liable for any direct,
indirect, special, incidental, or consequential damages, lost profits or medical
expenses caused by any defect, failure, malfunction, or otherwise of the Product
regardless of the form in which any legal or equitable action may be brought
against EPI (such as contract, negligence, or otherwise). In no event shall EPI’s
liability under any cause of action relating to the Product exceed the purchase
price of the Product.
Warranty Registration:
www.alpha-stim.com/product-registration
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