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The Alpha-Stim
®
M is not user serviceable.
To obtain service, first contact your authorized Alpha-Stim
®
distributor or
Electromedical Products International, Inc. for advice or a Return Material
Authorization number (RMA). If necessary, send the entire device, with all
accessories, packed in the original case, if available, to:
Electromedical Products International, Inc.
2201 Garrett Morris Parkway
Mineral Wells, TX 76067-9034 USA
Send it insured, freight prepaid, and include a copy of your invoice and a note
describing the problem. Please do not forget to include your return address,
including country, and your phone number, and if you have them, fax and email.
While in the opinion of Electromedical Products International, Inc., (“EPI”) the
Alpha-Stim
®
M (“Product”) is generally effective in relieving insomnia and pain,
health care is not an exact science and individual results will vary. Accordingly,
EPI makes no warranties as to the effectiveness of its Products for a given
individual.
Electromedical Products International, Inc. warrants to the original
purchaser (and no one else) that each new Alpha-Stim
®
M is free of defects in
workmanship and materials under normal use for a period of 5 years from the
original purchase date, except for accessories. The warranty registration must
be completed to validate the warranty. Warranty registration can be completed
online by going to www.alpha-stim.com/product-registration.
Accessories such as batteries, lead wires, and electrodes are excluded from
the warranty and are sold “as is” because they may be easily damaged before
or during use.
During the warranty period, EPI’s sole obligation shall be, at EPI’s option,
to replace or repair the Alpha-Stim
®
M without charge. In order to recover
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