Alpine WIN558 - User Manual

WIN558
3 Tier Rainforest Fountain
with LED Lights
This product is protected by U.S. Patent # D672,844
Limited Warranty Information
Thank you for choosing an Alpine product! We aim to please with our wide range of products
including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed
from the highest quality materials. In the event that we have not achieved our usual standard of
excellence, we will repair or replace, at our discretion, within the warranty period. A valid proof of
purchase, with the purchase date clearly indicated, must be provided. Photos of defective
merchandise will also be required to help distinguish the actual cause of the defect. Please read
below for a detailed description of warranty coverage.
 Water Damage
Alpine products are not manufactured to withstand extreme temperatures. Improper
storage that allows water to freeze within a product may cause damage and is considered
negligence and will, therefore not be covered under this warranty. The use of “hard water”
and/or caustic cleaners can affect the paint or other finishes. Failure to keep the unit clean,
and use of such additives/cleaners, will also void the warranty. Please note: for fountains,
it is normal for some splashing to occur and protecting the immediate surfaces is not the
responsibility of Alpine Corporation.
 Paint & Color (Retention and/or Loss)
The use of water will cause natural erosion to the color. This area can be touched up
using standard paint. The paint is designed to protect the entire finish against breakdown
of color. As with any product, all finishes with time will gradually fade and discolor. The
warranty will only cover against severe or complete fading within the first year from date of
purchase with the above exclusion.
 Procedure/Service
Should a warranty/claim be needed, you should contact the retailer from whom you
purchased the product. If that is not an option, you can contact Alpine Corporation at
www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to show
proof of purchase, provide photographs and any other information needed to validate your
claim. This may be necessary to distinguish between a partial or complete replacement of
a defective product. The warranty does not cover any items with multiple parts; the
warranty will ONLY cover the individual component of the unit/item that may be defective.
Replacement parts can be made available to a consumer through the original selling party,
or an approved parts retailer. If this is not an option, contact our customer service
department. Item is covered under one year limited warranty from the date of purchase.
When requesting replacement parts due to a warranty claim after 30 days of purchase,
credit card information will be requested for shipping charges.
 Not Covered Under Warranty
The limited warranty will NOT cover cases of damages due to
1. Damages caused in Transit
2. Inadequate care and/or neglect
3. Environmental and/or natural elements
4. Immersion in water, unless specified
5. Improper Installation/Storage and/or Maintenance
This warranty is void if the product has been damaged by accident, misuse, negligence, improper
installation and/or modifications have occurred. This includes any and/or all defects arising out of
freezing water damage, hard water damage, failure to keep the unit clean and free of harmful
additives such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also
does not cover any additional charges or installation, removal, disposal and/or shipping costs or
consequential damage associated with any warranty claim.

Summary

Limited Warranty Information

Water Damage

Products not manufactured for extreme temperatures. Improper storage or use of hard/caustic cleaners voids warranty.

Paint & Color (Retention and;or Loss)

Natural erosion of color occurs. Warranty covers severe/complete fading within first year, excluding exclusions.

Procedure;Service

Contact retailer or Alpine Corp. with proof of purchase and photos for claims. Warranty covers individual defective components.

Not Covered Under Warranty

Excludes transit damage, neglect, environmental factors, immersion (unless specified), and improper installation/storage.

Assembling & Using Your Product

Assembling Instructions

Connect tubing, LED lights, pour water to submerge pump. Use distilled water to prevent scale build-up.

Trouble Shooting & Caution

Pump Fails to Run

Check power supply, tubing for kinks, obstructions, or jammed rotor. Ensure pump is submerged.

Pump Spews Water

Ensure the pump is completely submerged with adequate water level to operate correctly.

Abnormal Loud Noises

Clean impeller/rotor assembly and pump cavity with clean water. Contact retailer if damage is found.

Fountain Care & Maintenance

Use clean water only. Periodically change water and clean pump. Store in dry place if unused.

General Cautions

Unplug before cleaning. Do not operate above 90°F/30°C. Never let the pump run dry.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

This document describes the Alpine WIN558 3 Tier Rainforest Fountain with LED Lights, a decorative water feature designed for outdoor use.

Function Description

The Alpine WIN558 is a three-tiered rainforest-themed fountain that circulates water and features integrated LED lights. It is designed to create a soothing ambiance with the sound of flowing water and visual appeal, suitable for gardens, patios, or other outdoor spaces. The fountain operates by pumping water from a basin through a series of tiers, creating a cascading effect, and the LED lights illuminate the water flow, particularly in low-light conditions.

Important Technical Specifications

• Model Number: WIN558
• Product Type: 3 Tier Rainforest Fountain with LED Lights
• Pump: Submersible Pump (replacement part # PAD1500)
• Power: Includes a transformer for the LED light strand and a pump for water circulation.
• Water Capacity: The manual references Alpine cleaning formulas for small-sized fountains holding up to 7 liters of water (PPL100) and larger-sized fountains holding over 7 liters of water (PPL102), suggesting the fountain's capacity falls within or around these ranges.
• Patent: Protected by U.S. Patent # D672,844.

Usage Features

Assembly:

1. Unpacking: Carefully unpack all components and ensure all parts are present.
2. Pump Connection: Connect the vinyl tubing to the water pump located in the fountain's bottom piece.
3. Flow Control: Adjust the pump's flow control to the lowest setting to minimize splashing during initial assembly.
4. LED Lights: Connect the LED light strand to the transformer.
5. Water Filling: Gently pour water into the fountain, ensuring the pump is completely submerged and the water runs clear. Avoid overfilling to prevent splashing.
6. Power Connection: Plug the transformer and pump into a local power supply. Ensure the power source is in a dry place and no water is around the transformer.
7. Initial Operation: The pump may take up to 5 minutes to expel air and begin proper water flow.
8. Water Type: Distilled water is recommended to prevent scale build-up.

Troubleshooting:

• Pump Fails to Run:
  • Check the circuit breaker or try a different outlet.
  • Inspect pump discharge and tubing for kinks or obstructions.
  • Flush any buildup with a garden hose.
  • Remove the front cover and plate to access the impeller area; check if the rotor is jammed or broken.
• Pump "Spews":
  • Check the water level; ensure the pump is completely submerged and there is sufficient water in the basin. Insufficient water causes spewing.
• Abnormal Loud Noises:
  • Disconnect the pump from power.
  • Remove the front cover and plate.
  • Gently pull out the impeller/rotor assembly.
  • Rinse the impeller/rotor assembly and clean the cavity with clean water. Contact the retailer if breakage is found.

Cautions:

• Always unplug the pump before cleaning or handling.
• Use only clean water; do not place the fountain or parts in other liquids.
• Do not operate with water above 90°F (32°C) or 30°C (86°F).
• Do not lift, carry, or pull the pump by its power cord.
• Do not exceed the maximum voltage and wattage on the transformer.
• NEVER let the pump run dry.
• Some splashing is normal; protecting immediate surfaces is not the responsibility of Alpine Corporation.
• Improper storage allowing water to freeze can cause damage and is considered negligence, voiding the warranty.
• "Hard water" and caustic cleaners can affect paint and finishes. Failure to keep the unit clean and use appropriate additives/cleaners will void the warranty.

Maintenance Features

Cleaning:

• Regular Cleaning: Periodically change water and clean the pump to prevent micro-organisms.
• Scale Prevention: Alpine recommends using its all-natural cleansing formulas to eliminate foam, lime scale, calcium buildup, fight mineral deposits, keep water crystal clear, prevent staining, remove organic contaminants, and treat discolored water. These formulas also help prevent pump damage from hard water.
  • PPL100: For small fountains (up to 7 liters).
  • PPL102: For larger fountains (over 7 liters).
  • More information available at www.alpine4u.com.

Storage:

• Disconnect and store the unit in a dry place when not in use for an extended period.

Warranty Information:

• Coverage: One-year limited warranty from the date of purchase. Alpine will repair or replace, at its discretion, products that do not meet their quality standards.
• Proof of Purchase: A valid proof of purchase with a clearly indicated date is required.
• Photos: Photos of defective merchandise are required to help distinguish the cause of the defect.
• Paint & Color: Natural erosion of color due to water is expected and can be touched up. The warranty covers severe or complete fading within the first year, excluding natural erosion.
• Partial Replacement: The warranty covers only the individual defective component, not items with multiple parts as a whole.
• Shipping Charges: For replacement parts requested after 30 days of purchase, credit card information will be requested for shipping charges.
• Warranty Exclusions (Not Covered):
  • Damages caused in transit.
  • Inadequate care and/or neglect.
  • Environmental and/or natural elements.
  • Immersion in water (unless specified).
  • Improper installation/storage and/or maintenance.
  • Damage due to accident, misuse, negligence, improper installation, and/or modifications.
  • Defects from freezing water damage, hard water damage, failure to keep the unit clean, and use of harmful additives (e.g., bleach, chlorine) affecting paint and/or parts.
  • Additional charges for installation, removal, disposal, shipping, or consequential damage.

Service Procedure:

• Contact the retailer where the product was purchased.
• If the retailer is not an option, contact Alpine Corporation at www.alpine4u.com.
• Be prepared to provide proof of purchase, photographs, and any other information needed to validate the claim.

Alpine WIN558 Specifications