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Alto-Shaam COMBITHERM CTP7-20e - User Manual

Alto-Shaam COMBITHERM CTP7-20e
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OPERATOR’S MANUAL
CTP6-10E
CTP10-10E
CTP7-20E
CTP10-20E
CTP20-10E
CTP20-20E
CTP6-10G
CTP10-10G
CTP7-20G
CTP10-20G
CTP20-10G
CTP20-20G
CT PROFORMANCE™
EN
MN-35948
Rev 16 10/18
WARNING
Improper installation, alteration, adjustment, service,
cleaning, or maintenance could result in property
damage, severe injury, or death.
Read and understand the installation, operating and
maintenance instructions thoroughly before installing,
servicing, or operating this equipment.
WARNING
To prevent personal injury, death or
property damage:
Do not store or use gasoline or other
ammable vapors or liquids in the vicinity
of this or any other appliance.

Table of Contents

Other manuals for Alto-Shaam COMBITHERM CTP7-20e

Questions and Answers

  • R
    robert17Aug 16, 2025
    What to do if I have a VFD comm failure on my Alto-Shaam COMBITHERM CTP7-20e?
    • P
      Phillip ChurchAug 16, 2025
      If you're experiencing a 'VFD comm failure' in your Alto-Shaam Convection Oven, it could be due to several reasons: * Loss of power to the VFD. * VFD malfunction. * Disconnected CAN cable. * Incorrect CAN address on the VFD. To address these potential causes, begin by verifying that the unit is receiving power and that the circuit breaker is turned on.
  • B
    Brian SmithAug 19, 2025
    What to do if I have a lower VFD comm failure on my Alto-Shaam Convection Oven?
    • K
      Kevin HobbsAug 20, 2025
      If you're experiencing a 'lower VFD comm failure' in your Alto-Shaam Convection Oven, it could be due to several reasons: * Loss of power to the VFD. * VFD malfunction. * Disconnected CAN cable. * Incorrect CAN address on the VFD. To address these potential causes, begin by verifying that the unit is receiving power and that the circuit breaker is turned on.
  • M
    Mallory SandovalAug 22, 2025
    What to do if I see a fan motor error on my Alto-Shaam Convection Oven?
    • T
      Terry JonesAug 22, 2025
      If your Alto-Shaam Convection Oven displays a 'fan motor Error', it could be due to several reasons: * Wiring issues. * LED flashing on the motor control (refer to error codes). * Motor or fan wheel locked. * Hall sensor not detecting motor rotation. * Motor thermo temperature protection. * Damaged fan wheel. To troubleshoot, start by checking the unit is receiving power. Ensure the circuit breaker is on and check wiring to all components.
  • M
    Melissa SmallAug 26, 2025
    What to do if I see a lower fan motor error on my Alto-Shaam Convection Oven?
    • J
      John GardnerAug 26, 2025
      If your Alto-Shaam Convection Oven displays a 'lower fan motor Error', it could be due to several reasons: * Wiring issues. * LED flashing on the motor control (refer to error codes). * Motor or fan wheel locked. * Hall sensor not detecting motor rotation. * Motor thermo temperature protection. * Damaged fan wheel. To troubleshoot, start by checking the unit is receiving power. Ensure the circuit breaker is on and check wiring to all components.
  • C
    Courtney HarveyAug 28, 2025
    Why is the control temperature high on my Alto-Shaam COMBITHERM CTP7-20e?
    • K
      katherine41Aug 28, 2025
      If the control temperature is too high on your Alto-Shaam Convection Oven, it could be due to: * Wiring issues to components. * A defective cooling fan on the relay board assembly. * A defective cooling fan on the display board assembly. * A defective main cooling fan. * A defective cooling fan on the motor drive. Begin troubleshooting by verifying the unit is receiving power and the circuit breaker is on. Also, check the wiring to all components.
  • D
    Daniel Pruitt Jr.Aug 31, 2025
    Why does my Alto-Shaam Oven show a low water boiler error?
    • R
      Robert PadillaAug 31, 2025
      If the Alto-Shaam Oven displays a low water boiler error, several factors could be responsible: * The water supply might be shut off, so verify that the water supply is open. * There might be low water pressure, so check the water pressure. * The boiler drain cap could be missing, so make sure it is in place. * The boiler drain pump may be defective, so inspect it for any issues. * There may be a leak at the drain pump elbow, so check for leaks. * Calcium buildup on the water level probe can cause this issue, so clean the probe. * The double water solenoid valve Y1 could be defective, so test it for proper function. * The relay board high voltage might be defective, so inspect the relay board.
  • S
    sfloresSep 3, 2025
    What to do if my Alto-Shaam Oven displays a fan motor error?
    • R
      randystoneSep 4, 2025
      If you're encountering a fan motor error on your Alto-Shaam Oven, consider the following potential causes: * Wiring issues: Ensure the wiring to all components is intact. * Motor control errors: If the LED on the motor control is flashing, refer to the error codes for motor control. * Motor or fan wheel lock: Check if the motor or fan wheel is locked. * Hall sensor malfunction: Inspect the Hall sensor to ensure it's properly detecting motor rotation. * Thermo protection: Check if the Motor Thermo Temperature protection has been activated. * Fan wheel damage: Examine the fan wheel for any signs of damage.
  • B
    Bradley BrownSep 6, 2025
    How to fix a lower fan motor error on my Alto-Shaam Oven?
    • G
      goodmanjesusSep 6, 2025
      If your Alto-Shaam Oven is showing a lower fan motor error, here are some things to check: * Wiring: Make sure all wiring to the components is properly connected. * Motor control LED: If the LED on the motor control is flashing, consult the error codes for motor control. * Motor or fan wheel: Verify that the lower motor or fan wheel isn't locked. * Hall sensor: Inspect the Hall sensor to ensure it's detecting motor rotation. * Motor Thermo Temperature protection: Check if this protection has been activated. * Fan wheel: Look for any damage to the fan wheel.
  • K
    kevin53Sep 9, 2025
    Why is the control temperature high on my Alto-Shaam Oven?
    • A
      Albert HillSep 9, 2025
      If the control temperature is too high on your Alto-Shaam Oven, here's what you should investigate: * Wiring: Check the wiring to all relevant components. * Cooling fans: Test the cooling fans on the relay board assembly, the display board assembly, and the motor drive. * Main cooling fan: Check the main cooling fan.
  • J
    Jessica WilsonSep 12, 2025
    What causes a VFD Comm Failure in an Alto-Shaam Oven?
    • S
      Shawn LopezSep 12, 2025
      If you are experiencing a VFD communication failure with your Alto-Shaam Oven, consider these potential causes: * Power loss: Check for power to the VFD. * VFD malfunction: Inspect the VFD for any malfunctions. * CAN cable: Ensure the CAN cable is properly connected. * CAN address: Verify that the CAN address is correctly set on the VFD.

Summary

Control Panel Identification

Utility Screen Overview

Details the Utility Screen interface, including software versions and settings access.

Upload;Download Screen Functions

Explains how to upload and download data, software, and recipes via USB.

Preventative Maintenance Screens

Preventative Maintenance Overview

Displays maintenance tasks and timers for the oven.

Editing Preventative Maintenance

Allows adjustment of alarm settings for scheduled maintenance tasks.

Cooking Screen Identification

Steam Mode Identification

Identifies the icons and display elements for Steam Mode on the cooking screen.

Combi Mode Identification

Identifies the icons and display elements for Combi Mode on the cooking screen.

Convection Mode Identification

Identifies the icons and display elements for Convection Mode on the cooking screen.

Retherm Mode Identification

Identifies the icons and display elements for Retherm Mode on the cooking screen.

Auxiliary Functions and Features

Power Settings Explained

Details the available power levels (Reduced, Eco, PROpower) for managing oven performance.

Multiple Fan Speeds Guide

Explains the use of five fan speeds and their impact on cooking flow-sensitive products.

Multi-Shelf Timer Functionality

Describes how to program alarm times for oven shelves or food items.

Steam Mode Operation

Cooking by Product Core Temperature

Instructions for steaming food using a probe to monitor internal temperature.

Changing Displayed Settings

How to adjust temperature and steaming type (Automatic, Quick, Low Temp).

Cooking by Time

Instructions for steaming food based on a set time duration.

Combination Mode Operation

Cooking by Product Core Temperature

Instructions for combination cooking using a probe for core temperature.

Changing Displayed Settings

How to adjust cooking mode temperature and time.

Cooking by Time

Instructions for combination cooking based on a set time duration.

Convection Mode Operation

Cooking by Product Core Temperature

Instructions for convection cooking using a probe for core temperature.

Changing Displayed Settings

How to adjust cooking mode temperature and time.

Cooking by Time

Instructions for convection cooking based on a set time duration.

Retherm Mode Operation

Cooking by Product Core Temperature

Instructions for retherming using a probe for core temperature.

Changing Displayed Settings

How to adjust retherming temperature and time.

Cooking by Time

Instructions for retherming based on a set time duration.

Delta-T Core Temperature Cooking Mode

Calibrating the Touch Oven Probe

Step-by-step guide to calibrate the oven's touch probe for accurate temperature readings.

CombiSmoke Procedures

Loading Wood Chips for Smoking

Instructions on preparing and loading wood chips into the oven's smoker box.

CombiSmoke Procedures (Cold Smoking)

Cold Smoking Procedures

Instructions for performing cold smoking operations in the oven.

Using Programmed Recipes

Cooking with Preprogrammed Recipes

Guide on how to select and cook using saved recipes from the cookbook.

Editing Programmed Recipes

Changing Saved Recipes

Instructions on how to modify existing programmed recipes.

Deleting Saved Recipes

Steps to remove programmed recipes from the oven's memory.

Organizing Programmed Recipes

Creating Recipe Folders

Guide on how to create folders to organize programmed recipes for kitchen staff.

Organizing Programmed Recipes (Favorites and Locking)

Marking Recipes as Favorite

How to mark specific recipes as favorites for quick access.

Locking Saved Recipes

Instructions on how to lock recipes to prevent modification or deletion.

HACCP Access and Data Collection

Accessing Collected HACCP Data

Steps to access and view HACCP data on the oven screen.

New York City Installation Conditions

Filter Interlock Testing Procedure

Procedure to test the oven's filter interlock system for proper function.

Protecting Stainless Steel Surfaces

Cleaning Agents for Stainless Steel

Recommends using non-abrasive, chloride-free cleaning products designed for stainless steel.

Cleaning Materials for Stainless Steel

Advises on using soft cloths and non-abrasive pads, avoiding abrasive materials.

Daily Oven Cleaning Procedures

Probe and Prong Cleaning

Instructions for cleaning the oven probe and its components after use.

Roll-In Cart;Food Trolley Cleaning

Guidance on cleaning food trolleys used with the oven.

Monthly Cleaning Tasks

Lists tasks for monthly cleaning, including spray head and drain pipe.

Alto-Shaam COMBITHERM CTP7-20e Specifications

General IconGeneral
ModelCTP7-20e
CategoryConvection Oven
Phase3
ConstructionStainless Steel
Voltage208-240V
Temperature Range30°C to 300°C
Dimensions (WxDxH)902 x 826 x 1816 mm
Featuresprogrammable
Door TypeDouble glazed

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