40 Dishwasher / User’s Manual/41 EN
Troubleshooting
•  Detergent is stored under unsuitable conditions. >>> If you are using powder 
detergent, do not store the detergent package in humid places. Keep it in a closed 
container if possible. For ease-of-storing, we recommend you to use tablet detergents.
•  Impeller holes are clogged. >>> Lower and upper impeller holes might be clogged with 
food remnants such as lemon pips. Clean the impellers regularly as illustrated in section 
“Cleaning and Care”.
Decorations and ornaments on kitchen utensils are being erased.
C
Decorated glasses and decorated lustre porcelains are not suitable for washing 
in the dishwasher. Manufacturers of some glassware and porcelain tableware 
items do not recommend washing such kitchen utensils in the dishwashers 
either.
Dishes are scratched.
C
Kitchen utensils that contains or are made of aluminium should not be washed 
in dishwasher.
•  Salt leakage exists. >>> Pay attention not to spill salt around the salt filling hole while adding salt. Spilled salt can 
cause scratches. Make sure that the salt reservoir lid is tightly closed after finishing the filling process. Run the prewash 
programme to remove the salt that spilled inside the machine. Since the salt granules that will remain under the lid will 
dissolve during prewash, causing the lid loosen, check the lid once again at the end of the programme.
•  Water hardness setting is low or salt level is insufficient >>> Measure the hardness of 
the supply water appropriately and check the water hardness setting.
•  Dishes are not placed orderly in the machine. >>> When placing the glasses and other 
glassware into the basket lean them not against other dishes but the edges or racks of 
the basket or the glass support tines. Striking of the glasses to each other or to other 
dishes due to the impact of water during washing can cause breaks, or scratches on 
their surfaces.
A smear remains on glasses that resembles milk stain which can not be 
removed when wiped by hand. A bluish / rainbow appearance occurs when 
the glass is pointed to light.
•  Excessive rinse aid is used. >>>Lower rinse aid setting. Clean the spilled rinse aid when 
adding rinse aid.
•  Corrosion has occurred on glass due to soft water. >>> Measure the hardness of the 
supply water appropriately and check the water hardness setting. If your supply water 
is soft (<5 dH), do not use salt. Choose programmes that wash in higher temperatures 
(e.g. 60-65°C). You can also use glass protective detergents that are commercially 
available.
Foam forms in the machine.
•  Dishes are washed with hand-wash detergent by hand but not rinsed before placing 
them into the machine. >>> Hand-wash detergents do not contain antifoam. There is 
no need to hand-wash the dishes before placing them into the machine. Removing the 
coarse soil on the dishes under tap water, with a tissue paper or fork will be sufficient.
•  Rinse aid has spilled into the machine when adding rinse aid. >>> Take care that rinse 
aid is not spilled in the machine when you are filling it. Clean any spilled rinse ait with 
the help of a tissue paper/towel.