Amped Wireless HELIOS-EX RE2200T - User Manual

Internet
Wi-Fi Router
HELIOS-EX
Home/Office Network
Dead Zone
>70%
RECOMMENDED
SIGNAL STRENGTH
THE RANGE EXTENDER MUST RECEIVE A STRONG SIGNAL FROM YOUR WI-FI ROUTER.
We recommend the signal from your router is
>
70%. We'll find out the exact strength in Step 6.
If you are connecting to a dual band router, both 2.4GHz and 5GHz connections should be greater than 70%.
1
Find a Setup Location About Half-Way Between your Wi-Fi Router
& your Wi-Fi Dead Zone
2
Attach the Antennas to the Range Extender
Attach the three included Antennas to the connectors
on the back of the Range Extender.
3
Connect your Mobile Device or PC to the Range Extender
a
- or -
The Range Extender is equipped with a Signal Strength LED on
front of the device to help you find the most optimal location. It
may take 1-3 minutes for the LED to register after powering on
the Extender. After setup, the LED can be your guide for position-
ing the Extender to a better location (if needed). We recommend
a signal strength of at least 70%, or when the LED is green.
Finding an Optimal Placement Location (Signal Strength LED)
OPTIMAL INSTALLATION
Signal Strength LED helps you find
the perfect location
Green: Excellent Signal 70-100%
Yellow: Moderate Signal 60-69%
Red: Poor Signal 59% and below
Note: The LED will not turn on if the Extender setup has not been completed first.
7
Home Network Security Settings (if necessary)
If your wireless home network has security enabled, you will need
to enter the security key here.
If your wireless home network does not have security enabled,
leave the security field blank.
Click Next to continue.
8
Configure Settings for your Extended Networks
The IDs of your Extended Networks are:
Amped_HeliosEX_2.4 & Amped_HeliosEX_5.0
If you choose to "Clone" the settings from your Home Network,
the wizard will copy the SSID and security key of your Home
Network.
The SSID of the Extended Network will have a "_RE" at the end
of its name. For example: Home_Network_RE
You can also manually enter a new network ID and security key. The
new security key must be at least 8 characters long.
Click Next to apply the settings.
DO NOT LEAVE OR REFRESH THIS PAGE
Allow the countdown to complete and the wizard will auto-
matically redirect you to the next step.
Amped_HeliosEX_2.4Amped_HeliosEX_5.0
9
Connect to the New Extended Network
During the countdown process, the Range Extender will reboot
and disconnect the Wi-Fi connection. At this point, you will need
to reconnect your PC or tablet to the new Extended Network.
You may connect to either the 2.4GHz or 5GHz Extended
Network. Follow the instructions on the screen to connect.
Once you have connected, click OK to complete the setup
process.
If there are problems with your configuration, the setup wizard will
inform you to rescan for a network to extend.
If there are no problems, you will see the Setup Summary page
below.
10
Setup Summary
Congratulations, the Range Extender is now successfully
configured. Your settings are now saved. You may also attach
any wired network devices to the wired ports on the back of the
Range Extender.
The wizard will notify you if there is a newer firmware for the
Extender. We recommend that you upgrade your Extender at this
time if an update is available.
If you experience any problems during this process, please contact
Amped Wireless Elite Support:
888-573-8820
techsupport@ampedwireless.com
www.ampedwireless.com/support
If you haven’t already positioned your Range Extender in an
optimal location, you may do so now. All Range Extender settings
are saved and can be safely powered off for relocation.
3
Connect to the Range Extender's Wi-Fi network: Amped_HeliosEX_2.4 or Amped_HeliosEX_5.0
(See back for operating system specific instructions.)
Amped_HeliosEX_2.4 Amped_HeliosEX_5.0
Attach the Power Adapter to the Range Extender’s port and an available power outlet.
PWR
a
b
b
Attention Windows Users:
A prompt may appear asking: "Do you want to set up your network?"
If so, select "Connect to the network without setting it up" or "No, just connect".
- or -
Amped Wireless
http://setup.ampedwireless.com
NOTE: IF YOU HAVE PROBLEMS ACCESSING THE WEB MENU
IF YOU HAVE PROBLEMS ACCESSING THE WEB MENU...
Recommended browsers: Google Chrome, Safari or Internet Explorer (8.0 and up). Do not use Firefox.
ACCESSING THE WEB MENU DOES NOT REQUIRE INTERNET ACCESS. THE MENU IS SERVED FROM THE RANGE EXTENDER.
a) Disconnect your PC from all Wi-Fi networks.
b) Attach an Ethernet cable between the PC and the Range Extender.
c) Open your web browser and go to http://setup.ampedwireless.com again.
a
b
c
Open your Web Browser
If the URL fails to open, then try: http://192.168.1.240
Enter the setup web address into your browser:
4
http://setup.ampedwireless.com
RE2200T
v121516
READ FIRST
SETUP GUIDE
GOT QUESTIONS?
Phone: 888-573-8820 or 909-217-3168
Email: techsupport@ampedwireless.com
Web: www.ampedwireless.com/support
HELIOS-EX
HIGH POWER
TM
AC2200 WI-FI
®
RANGE EXTENDER
TRI-BAND WITH DIRECTLINK
™
Watch the Installation Video here: http://support.ampedwireless.com/re2200t
6
Scan for a Home Network to Extend
Highlight and select the wireless network that you wish to
repeat. If you have a dual band network, select only the 5GHz
network
Poor signal connections may cause slow speeds or dropped
connections.
Click Next to continue.
If you do not see your desired wireless networks, or the signal
strength is less than 70%, move the Range Extender closer to
the router and scan again as it may be out of range.
Recommended Signal
Select the wireless network with a signal strength
greater than 70% for the most reliable connection.
>70%
The Setup Wizard will guide you through the setup process.
Click Scan to find available networks to extend.
Setup screens for mobile devices will vary from
desktop and tablet versions
5
Welcome to the Setup Wizard
Amped_HeliosEX...

Summary

Step 1: Find Setup Location

Step 2: Attach Antennas

Step 3: Connect Device or PC

Step 4: Open Web Browser

Step 5: Welcome to Setup Wizard

Step 6: Scan for Home Network

Step 7: Home Network Security

Step 8: Configure Extended Networks

Step 9: Connect to New Network

Step 10: Setup Summary

Optimal Placement Location

Connecting Wirelessly to Range Extender

Windows Connection Guide

Connect to Amped_HeliosEX networks via Wi-Fi icon in Windows 10/8.

Mac OS X Connection Guide

Connect to Amped_HeliosEX networks via the wireless icon in Mac OS X.

Mobile Device Connection (iPhone;iPad;Android)

Connect to Amped_HeliosEX networks via Wi-Fi settings on mobile devices.

Range Extender Features Overview

Wireless Access Scheduling

Control when your Wi-Fi network is active or inactive.

User Access Control

Restrict network access to specific users.

Wireless Coverage Control

Adjust the range or distance of your wireless network.

Auto Reboot Function

Schedule automatic reboots for range extender maintenance.

System Clock Configuration

Set the system clock for accurate logging and scheduling.

Additional Range Extender Features

Resetting to Default Settings

How to reset the range extender to factory default settings.

USB Storage Device Sharing

Configure settings to share USB storage devices connected to the extender.

Power and LED Light Control

Control the power and LED indicators on the front of the range extender.

Wired Port LED Indicators

Understand the indicators for wired port connections and traffic.

Web Menu Access and Operational Tips

Setting Web Menu Login and Password

Set a login and password for enhanced security of the web menu.

Tips for Power Outages and Channel Changes

Advice on handling disconnections due to power outages or channel changes.

Autoloading Web Menu Feature

Understand the feature that automatically loads the web menu on disconnection.

Troubleshooting Common Issues

Web Menu Access Problems

Solutions for when setup.ampedwireless.com fails to open.

Internet Connectivity Issues

Troubleshoot issues with no internet access through the range extender.

Home Network Discovery Problems

Resolve problems where the home Wi-Fi network is not detected.

Warranty and Regulatory Information

Limited Warranty Details

Covers warranty period, guarantee, and conditions for Amped Wireless products.

Warranty Claim Process

Steps to follow and requirements for filing a warranty claim.

Warranty Limitations and Claim Process

Liability and Coverage Limitations

Specifies limitations on Amped Wireless' liability and warranty coverage.

How to File a Warranty Claim

Instructions for obtaining support and filing a warranty claim.

Warranty Shipping and Technical Support

Shipping Cost Responsibility

Details on who bears the cost of shipping for warranty repairs or replacements.

Technical Support Contact Information

Information on contacting technical support for questions regarding warranty.

FCC Regulatory Compliance

FCC Statement and Declaration

Device compliance with FCC Rules and Regulations, including interference conditions.

FCC Interference Notice

Information on testing, limits, and measures to correct radio/TV interference.

FCC Safety and Usage Guidelines

FCC Cautionary Notices

Cautions regarding modifications, co-location, water, electrical storms, and lead content.

Channel and Usage Restrictions

Details on channel limitations and indoor use restrictions for specific frequency ranges.

FCC Radiation Exposure Information

FCC Radiation Exposure Compliance

Equipment complies with FCC limits for uncontrolled environments; minimum distance required.

Antenna and Transmitter Placement Rules

Guidelines for antenna installation, separation, and co-location with other transmitters.

Industry Canada Regulatory Compliance

Industry Canada Statement

Device compliance with IC Rules, RSS-247, ICES-003, and license-exempt standards.

IC Radiation Exposure Statement

Equipment compliance with IC exposure limits; minimum distance from body.

Industry Canada Antenna and Radar Advisory

Maximum Antenna Gain and Impedance

Details on permitted antenna gain and impedance requirements for Industry Canada.

Radar Interference Advisory

Advisory regarding high-power radars and potential interference in specific frequency bands.

Antenna Specifications and Gain Data

Approved Antenna Models

List of approved antennas, their brands, models, connectors, and gain.

Antenna Gain and Cable Loss Details

Table showing gain, cable loss, and true gain for different antennas and bands.

Legal Notices and Disclaimers

Copyright and Trademark Usage Guidelines

Guidelines for using Amped Wireless copyrights, trademarks, and logos.

Permission for Material Copying

Authorizes copying of published materials for non-commercial use within an organization.

Content Use Restrictions and Disclaimers

Prohibited Distribution and Modification

Prohibits distribution, modification, or transmission of product content for public/commercial use.

General Product Disclaimers

Amped Wireless disclaims warranties on accuracy, product specifications, and availability.

Product Performance and Compatibility

Performance Variability Factors

Explains how performance may vary due to operating environments and obstructions.

Router Compatibility Notes

Notes on compatibility with non-standard routers or those with altered firmware.

Software Licenses and Warranties

Software License Terms

Grants license to operate software, prohibits modification or unauthorized transfer.

Software Provision and Media Warranty

Software is provided without warranties; media warranty is for defects.

Data Backup and Intellectual Property Rights

User Responsibility for Data Backup

Emphasizes user responsibility for backing up systems and data.

Software and Content Ownership

States ownership of software copyrights and intellectual property rights.

Dispute Resolution and Arbitration Process

Binding Arbitration Agreement

Agreement to resolve disputes through binding arbitration with the American Arbitration Association.

Individual Claim Arbitration

Claims must be arbitrated individually, not as a representative or member of a class.

Arbitration Procedures, Fees, and Hearings

Arbitrator Decision and Fee Reimbursement

Arbitrator's decision is binding; reimbursement of attorneys' fees if ruled against Amped Wireless.

Arbitration Hearing Options and Costs

Options for arbitration hearings (document, telephonic, in-person) based on claim amount.

Legal Exceptions and Contact Information

Small Claims Court Access

Right to pursue claims in small claims court on an individual basis.

Governing Law and Mailing Address

Agreement governed by California law; provides mailing address for legal department.

Amped Wireless HELIOS-EX RE2200T Specifications

General

Type	Network transmitter & receiver
WPS push button	Yes
Ethernet LAN data rates	10, 100, 1000 Mbit/s
Maximum transfer distance	1114 m
Mounting type	Desk/Wall
Product color	Black
Output current	3 A
Output voltage	12 V
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Antenna type	Internal & external
Antennas quantity	4
Antenna gain level (max)	5 dBi
Ethernet LAN (RJ-45) ports	5
Wi-Fi band	Dual-band (2.4 GHz / 5 GHz)
Wi-Fi standards	802.11a, Wi-Fi 5 (802.11ac), 802.11b, 802.11g, Wi-Fi 4 (802.11n)