Ampler Stellar - Ampler Pedelec; Bicycle - structure and components

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V2.0 04.06.20
Firmware update is done via the Ampler mobile app. If your bike is
connected to the app, you will get a notication in your app about the
new available Firmware. Please go to the Vehicle settings to update
your Firmware.
Before starting the update, make sure:
• You have the latest Ampler app version
• You have internet connection on your phone
• Your phone’s battery is not running low
• The battery level of the bike is more than 25%
• You have registered and paired the app with your bike
The update is done over Bluetooth in several steps. All the steps are
almost identical, and they need to be done in a row. This means that
after completing the rst update, if there will be a second update still
available – you will also need to complete this. The updates should
take about a minute to complete.
If you experience any problems with updating the Firmware, please
follow troubleshooting instructions below.
Flow A
7. Turn Bluetooth OFF
8. Turn Bluetooth ON
9. Wait 10 seconds for connecting
If there is no connection, start ow B. If the connection is established,
check if there is another Firmware update available and complete that
one as well.
Flow B
10. Close the Ampler app on the background
11. Go to Bluetooth settings
12. Find the Ampler Bike Bluetooth ID under your Bluetooth devices
and click the “Info” button. Press “Forgot This Device”
13. Turn Bluetooth OFF and then back ON under settings
14. Open the Ampler app
15. Pair your bike with your smartphone
16. Check if the update is available and complete the update
If a new rmware version becomes available in the future, you will be
notied within the app. Meanwhile you can check the rmware status
in the Vehicle view – if the rmware is up to date, you’ll see the infor-
mation in the lower part of the screen in the vehicle view.
Troubleshooting the Firmware
update
Electric system support
Firmware update