EN-14
TROUBLESHOOTING
Issue Possible cause Solution
General
The unit does not switch on. Car ignition is not on.
Cable is not properly connected.
Fuse is burnt.
Turn your car key in the ignition.
Check cables connection.
Replace fuse with a new fuse of the same capacity.
No sound Volume is set at minimum or the MUTE function is on. Check the volume or switch the MUTE function o.
The unit or screen does not
work normally.
The unit system is unstable. Please contact our After Sales Service
Tuner mode
Unable to receive stations. The antenna is not correctly connected properly. Please check if the antenna is correctly connected and check adaptors.
Bad quality reception of radio
station.
The antenna is not fully extended or it is broken. Fully extend the antenna and if broken, replace it with a new one.
Preset stations are lost. - You may have changed reception AREA (USA...) as
this changing cancel all your presets stations.
- You maybe RESET the unit inadvertently (the unit has
turned back to factory settings
- Please turn back to the right AREA.
- You need to set again all parameters
“No service” in DAB mode The radio start-up scan was interrupted Start a new DAB scan
USB mode
Unable to insert USB device The USB device has been inserted the wrong way
round.
Insert it the other way around.
The USB device cannot be
read.
NTFS format is not supported.
Application les such as ".exe"cannot be read
Check that the le system is in FAT or FAT32 format. Due
to dierent formats, some models of storage devices or
MP3 players may not be read.
Please make sure that the USB device only contain WMA or MP3 (AAC not compatible)
Microphone
practical advice :
Bluetooth microphone
recommandation
Bad quality sound of the microphone
According the location of the radio in your machine, which microphone to use :
- If the radio location is in face to the driver, we recommend then to use the front panel
microphone.
- If the radio location is not face to the driver but on the sides or rear, we highly recommend the
use of wired remote microphone (rear connection) and place the microphone face to the driver.
The following checklist can help you to solve some issues which you may encounter when using the unit. Before consulting it, check the connections and
follow the instructions in the user manual. Do not use the unit in abnormal condition, for example without sound, or with smoke or foul smell can cause re
or electric shock, immediately stop using it and call the save where you purchased it.
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