Andrea ARRAY2S - User Manual

C46-5429-100 Rev C
C46-5429-100 Rev C
Congratulations on your
purchase of the Andrea
ARRAY2S Mic with USB-SA
ARRAY2S MIC
with
USB-SA Adapter
TECHNICAL SERVICE
We hope that you enjoy your ARRAY2S/
USB-SA Adapter. If you have additional
questions, please visit our website at:
www.andreacommunications.com/support
or call Andrea Communication LLC’s
Technical Service team at
1-800-442-7787 (USA & Canada) for
assistance.
CONNECTING YOUR ARRAY2S
1. Plug pink 3.5mm plug into
microphone jack on your computer or
if using the USB-SA, plug into the
color coded pink jack.
CONNECTING YOUR ARRAY2S and
USB-SA
1. Plug pink 3.5mm plug into pink
microphone jack on the USB-SA, plug
into the color coded pink jack.
2. Plug USB connector into USB slot on
your computer.
The Andrea ARRAY2S Microphone is
a far-field, dual element microphone
with stereo output and offers the
highest quality and performance of a
low cost upgrade over a single element
microphone.
Features include:
• Small size for unobtrusive
mounting on a monitor or laptop.
• Stereo Recording
The Andrea USB-SA Digital Audio
Adapter is a high fidelity external
sound card device with stereo input
and output.
The ARRAY2S can record in stereo
when plugged into a computer with a
stereo microphone 3.5mm socket or
when connected to the computer with
the included USB-SA stereo adapter.
Package includes: One (1) ARRAY2S
Microphone, one (1) USB-SA Adapter
and one (1) ARRAY2S Mic/USB-SA
Publication.
TROUBLESHOOTING
Microphone does not record sound when
using a voice-recording application.
A. Check all connections.
B. Check input control for proper level
in software.
C. Check that microphone is not muted
in the PCs microphone audio panel.
WARRANTY INFORMATION
Please visit our website at:
www.andreacommunications/warranty
for all warranty information.
NOTES:

Summary

ARRAY2 S Mic with USB-SA Product Information

Product Overview and Features

Details the ARRAY2S microphone's far-field dual-element design, stereo output, and key features like small size and stereo recording.

Andrea USB-SA Digital Audio Adapter

Describes the USB-SA as a high-fidelity external sound card with stereo input and output.

Connecting the ARRAY2 S Microphone

Direct Connection (3.5 mm Jack)

Instructions for plugging the pink 3.5mm jack into the computer's microphone jack.

Connection via USB-SA Adapter

Steps to connect the ARRAY2S using the USB-SA adapter and then plugging into the computer.

Troubleshooting

Microphone Not Recording Sound

Provides steps to check connections, input levels, and mute status for recording issues.

Support and Warranty Information

Technical Service Contact

Information on how to contact technical support via website or phone for assistance.

Warranty Details

Directs users to the website for comprehensive warranty information.

Overview

1. Connecting Your ARRAY2S Microphone
2. Connecting Your ARRAY2S Microphone Directly to Your Computer
3. Connecting Your ARRAY2S Microphone with the USB-SA Adapter
4. Troubleshooting Common Issues
5. Maintenance Features
6. Technical Service and Support
7. Warranty Information

The Andrea ARRAY2S Microphone is a sophisticated far-field, dual-element microphone designed to provide high-quality stereo audio input. It offers a significant upgrade in performance compared to single-element microphones, making it suitable for various recording needs. Its compact size allows for unobtrusive mounting on monitors or laptops, ensuring it blends seamlessly into your workspace. The microphone is specifically engineered for stereo recording, capturing a richer and more immersive sound experience.

Accompanying the ARRAY2S Microphone is the Andrea USB-SA Digital Audio Adapter, a high-fidelity external sound card. This adapter enhances your audio capabilities by providing both stereo input and output, effectively acting as an external sound card for your computer. When used together, the ARRAY2S Microphone and USB-SA Adapter offer a comprehensive audio solution, allowing for stereo recording even if your computer lacks a dedicated stereo microphone input.

Connecting Your ARRAY2S Microphone

There are two primary ways to connect your ARRAY2S Microphone, depending on whether you are using the included USB-SA Adapter or directly connecting to your computer's microphone jack.

Connecting Your ARRAY2S Microphone Directly to Your Computer:

1. Locate the pink 3.5mm plug on the ARRAY2S Microphone.
2. Insert this pink 3.5mm plug into the microphone jack (often color-coded pink) on your computer. This method allows for direct audio input if your computer has a compatible stereo microphone socket.

Connecting Your ARRAY2S Microphone with the USB-SA Adapter:

This method is recommended for optimal performance and when your computer may not have a stereo microphone input, or if you wish to utilize the external sound card capabilities of the USB-SA Adapter.

1. Connect the ARRAY2S Microphone to the USB-SA Adapter: Take the pink 3.5mm plug from the ARRAY2S Microphone and insert it into the color-coded pink microphone jack on the USB-SA Adapter.
2. Connect the USB-SA Adapter to Your Computer: Locate the USB connector on the USB-SA Adapter. Plug this USB connector into an available USB slot on your computer.
3. Optional Speaker Connection: If you wish to use external speakers with the USB-SA Adapter, plug your speakers into the appropriate output jack on the USB-SA Adapter. This allows the USB-SA Adapter to manage both input from the microphone and output to your speakers, functioning as a complete external audio interface.

Troubleshooting Common Issues

If you encounter issues such as the microphone not recording sound when using a voice-recording application, follow these troubleshooting steps:

1. Check All Connections: Ensure that all plugs (3.5mm jacks and USB connectors) are securely inserted into their respective ports. Loose connections are a common cause of audio problems.
2. Verify Input Control Levels in Software: Open your voice-recording application or your computer's sound settings. Check the input control levels for the microphone to ensure they are set to an appropriate level. If the level is too low, the microphone may not pick up sound effectively.
3. Confirm Microphone is Not Muted: Access your PC's microphone audio panel (usually found in the sound settings or control panel). Verify that the microphone is not muted. A muted microphone will prevent any sound from being recorded.

Maintenance Features

The ARRAY2S Microphone and USB-SA Adapter are designed for ease of use and require minimal maintenance.

• Regular Cleaning: Periodically wipe down the microphone and adapter with a soft, dry cloth to remove dust and debris. Avoid using liquid cleaners directly on the devices.
• Cable Management: Ensure that the cables are not kinked or excessively bent, as this can damage the internal wiring over time. Store the devices and cables neatly when not in use to prevent tangles and potential damage.
• Software Updates: While not a physical maintenance task, keeping your computer's audio drivers updated can help ensure optimal performance and compatibility with the ARRAY2S Microphone and USB-SA Adapter.

Technical Service and Support

Should you have any additional questions or require further assistance with your ARRAY2S Microphone and USB-SA Adapter, Andrea Communications provides technical support. You can visit their website at www.andreacommunications.com/support for resources and FAQs. Alternatively, you can contact Andrea Communication LLC's Technical Service team directly at 1-800-442-7787 if you are in the USA or Canada.

Warranty Information

For detailed information regarding the warranty for your ARRAY2S Microphone and USB-SA Adapter, please visit the Andrea Communications website at www.andreacommunications.com/warranty. This page will provide all necessary details concerning warranty coverage and terms.

Andrea ARRAY2S Specifications

General

Polar Pattern	Cardioid
Connectivity	USB
Sample Rate	48 kHz
Bit Depth	16-bit
Operating System Compatibility	Windows, macOS
Form Factor	Desktop
Connection	USB
Microphone Technology	Condenser