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Worldline Move 5000
ANZ Worldline Move 5000 User Manual
46 pages
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Merchant Operating Guide
2
Table of Contents
Table of Contents
2
Welcome
4
Merchant Agreement
4
Important Contact Details
4
Authorisation
4
Floor Limit
4
Change of Business Details
4
Cards You Can Accept
5
Credit Cards
5
Debit Cards
5
Charge Cards
5
Passwords
5
Equipment Maintenance
6
Stationery
6
Fraud Minimisation
7
Card Present Card Checklist
7
Fraud Minimisation for Credit Cards
7
Fraud Minimisation for Debit Cards
8
Cards Left at Premises
8
Handling Cardholder Information Securely and PCI DSS
9
PCI DSS - Payment Card Industry Data Security Standard
9
Securing Transaction Records
9
Chargebacks
10
Worldline Move 5000 Terminal
11
Worldline Move 5000 Terminal Menu Structure
11
Terminal Features
11
Worldline Move 5000 Basic Functions
12
Terminal Keypad
13
Card Reader
13
How to Load Printer Paper
13
Battery
13
How the Battery Can be Charged
14
Using the Base
14
Using the Micro USB Charger
14
Using the Terminal Power Supply (the Terminal Is off the Base)
14
Power Jack Directly to the Terminal
14
SIM Card
14
Safety
14
Processing a Sale
15
Processing Sale
15
Processing a Sale with Cash out
15
Processing a Cash out Transaction
16
Surcharge
17
Performing a Sale with Surcharge- Fixed Amount
19
Performing a Sale with Surcharge - as a Percentage
20
Refunds
21
Processing a Refund Transaction
22
Processing a Refund for a Sale with Surcharge
23
Processing a Reversal Transaction
24
Tipping
25
Processing a Sale with Tip Transactions
25
Multi-Network Card Routing (MNCR)
26
DCC - Dynamic Currency Conversion
26
Processing a DCC Purchase Transaction
27
Processing a DCC Reversal Transaction
28
Processing a DCC Refund Transaction
29
Applying DCC - Prohibited for MOTO
30
Back-Up Mode
31
Processing a Back-Up Mode Transaction
32
Mail Order Telephone Order (MOTO)
32
Processing a Mail Order Transaction (Scheme Cards Only)
33
Processing a Telephone Order Transaction (Scheme Cards Only)
34
Shift Mode and Shift Totals
34
Start Shift
35
End Shift
35
Print Shift Counter Report
36
Settlement
37
Daily Closing Balance/Final Balance/Daily Settlement
37
Print Reports
38
Transaction Log Info
38
Print Last Ticket
38
Daily Totals
39
Change Merchant Password
39
Communication Options
39
Switching to an Alternative Communication Option
40
Configuring Communication Type
40
Set up the Terminal for Internet Via Ethernet Communication
40
Set up the Terminal for Internet Via Wi-Fi Communication
41
Set up the Terminal for Internet Via SIM Communication
42
Auto-Communications Fallback
43
Terminal Configuration
44
Terminal Initialisation
44
Software Update
45
Common Terminal Error Messages
45
Other manuals for ANZ Worldline Move 5000
Quick Reference Guide
8 pages
Self-Installation Guide
2 pages
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ANZ Worldline Move 5000 Specifications
General
Brand
ANZ
Model
Worldline Move 5000
Category
Payment Terminal
Language
English
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