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General| Device Type | Mobile Payment Terminal |
|---|---|
| Display | Color touchscreen |
| Operating System | Proprietary |
| Connectivity | 4G, Wi-Fi, Bluetooth |
| Card Reader | NFC |
| Payment Methods | Credit/Debit Cards, Mobile Wallets (Apple Pay, Google Pay, etc.) |
| Battery | Rechargeable lithium-ion battery |
| Security | PCI PTS certified |
Outlines requirements and procedures forming part of the merchant agreement.
Provides contact information for ANZ Merchant Services and Authorisation Centre.
Explains how the terminal seeks authorisation and actions for declined authorisations.
Defines floor limits for card transactions and where to find specific business limits.
Instructions on how to request a password reset from ANZ Merchant Services.
Information on two types of Merchant Cards provided for manual voucher transactions.
Guidelines for maintaining terminal cleanliness, power units, and avoiding tampering.
Steps to safeguard against fraud during card-present transactions.
Procedures to identify and minimise fraudulent debit card transactions.
Handling process for customers leaving cards behind at the premises.
Explains PCI DSS as a global security standard for handling cardholder data.
Common reasons for R&C, like incorrect vouchers or incomplete information.
Explains chargebacks, their financial impact, and obligations.
Overview of the terminal's menu structure for navigation.
Basic operations like powering the terminal on and off.
Explains the function of each key on the terminal keypad.
Describes the magnetic stripe, chip, and contactless card readers.
Step-by-step instructions for loading paper into the terminal printer.
Details various methods for charging the terminal's battery.
Notes about the SIM card and potential display messages.
Steps for contactless transactions under $100.
Step-by-step guide for processing a refund transaction.
Steps for processing a hand-keyed transaction when the cardholder is present.
Steps for processing MOTO transactions using scheme cards.
How to manually close the batch and settle for the day.
Printing a duplicate receipt for the last transaction.
Printing a report of all transactions in the current settlement period.
Report listing total amounts credited from the last settlement period.
Report listing sales, cash out, and refund totals for the settlement period.
Function to review transaction details one by one in the current batch.
How to change the merchant password for refund, hand key, and MOTO functions.
Steps to switch between different communication methods.
Instructions to set up the terminal for Ethernet internet connection.
Instructions for installing the integrated terminal, including base association.
Process for logging into the TMS system.
Steps to perform terminal initialisation.
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