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11.3 PROCESSING A SALE WITH CASH OUT
Perform card security checks, please refer to section 7 Fraud minimisation for
further information.
1
Key in the purchase amount and then press ENTER.
2
Key in the cash amount using the numeric keys on the terminal.
3
Verify the amount is correct and accept by pressing ENTER.
4
Insert or Swipe cardholder’s card. Chip Cards are to be inserted and left in
the Chip Card Reader. Magnetic Stripe Cards are to be swiped through the
Magnetic Stripe Card Reader.
Note: Cash out is not supported on contactless card processing.
5
Select the account by pressing the number keys to select CHQ or SAV
6
Have the cardholder enter their PIN then press ENTER.
7
Terminal status is displayed.
The terminal will display an ‘APPROVED’ OR ‘DECLINED’ message. If the
transaction has been rejected, please notify the customer, advise them to
contact their Card Issuer and seek an alternative form of payment.
8
Transaction is approved and merchant receipt is printed.
9
Press ENTER to print the customer copy or CLEAR to return to the start
screen. Hand the customer their copy of the transaction Record and
their card.