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Troubleshooting

This section provides tips for correcting problems, should any occur. It also describes

how to contact AOC should you encounter problems that you cannot resolve.

Before you call AOC service center, please read the troubleshooting advice in this

manual and in your computer User's Manual. You may also want to consult with your

system administrator or company technical support staff.

Problem & Question

Possible Solutions

The monitor does not turn

Check the connectors. Make sure the USB cable is firmly

connected to the monitor

Disconnect and reconnect the USB cable again.

Check the condition of the USB cable. If the cable is frayed or

damaged, replace the cable. If the connectors are soiled, wipe

them with a clean cloth.

The screen is blank,

although the computer

power is on

Make sure the USB cable is properly connected the computer.

Make sure the computer is on and working. The computer may

be in sleep or power-saving mode, or displaying a blank screen

saver. Move the mouse to “wake up” the computer.

The picture “bounces” or

moves in a wave-like

pattern

Move electrical devices that may cause electrical interference

away from the monitor.

Cannot play DVDs using

the Third-Party DVD player

program

Use the Media Player included in your operating system.

Questions and Answers:

Need help?

Do you have a question about the AOC I1659FWUX and is the answer not in the manual?

AOC I1659FWUX Specifications

General