C
HAPTER
4: M
ESSAGES
15
Troubleshooting
The PowerView reports various messages on the display, including alarm status and changes in system
configuration. This section lists all the PowerView display messages, what each means, and an appropriate
corrective action.
More than one of these messages may occur at one time. If this happens, be sure to review all of the messages
for a better understanding of the system condition.
PowerView Message Meaning Corrective Action
#Pwr modules changed
since last ON.
At least one power module has
been added or removed from
the UPS since the last time the
Pwr ON command was issued.
#Batteries changed
since last ON.
At least one battery module has
been added or removed from
the UPS since the last time the
Pwr ON command was issued.
No corrective action
necessary. Proceed with the
startup.
No Redundant
Intelligence Module
(IM).
There is no redundant
intelligence module installed and
working.
Proceed with the startup or
abort the startup and install
anew IM.
Note: Without two
functioning IMs, there is no
redundancy in the event of
an IM failure.
Batt capacity less than
Return Batt Cap.
The battery capacity of the UPS
is less than the user specified
minimum battery capacity
required to turn on the load.
Option 1: Abort the startup
and allow batteries to
recharge.
Option 2: Continue startup,
with less than minimum
battery capacity.
Start-Up
Input Freq outside
configured range.
The input frequency to the UPS
is outside the configured range.
The output frequency will not
synchronize with the input
frequency. Normal bypass is not
available. The system will start
on-battery.
Option 1: Improve the
frequency of the incoming
voltage.
Option 2: Widen the range
of the acceptable incoming
frequency with the
PowerView.
(Startup>Setup>OuputFreq)
Option 3: Proceed with
startup. Normal bypass is
not available and system
may start on battery power.
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