Solving Problems 13
Wake Up Your Computer
If your screen is dark, a screen saver program may have darkened your screen, or the
computer or monitor may have “gone to sleep” (to save energy) because it was inactive. Turn
off the screen saver by pressing a key or moving the mouse.
You may want to adjust the settings in the Energy Saver control panel to determine when
your screen and computer go to sleep. For more information, see Mac OS Help (available in
the Help menu).
Quit Open Applications
If your computer freezes, you can sometimes recover by quitting open applications. You can
quit almost any application by pressing Command (x)-Q.
Force an Application to Quit
If you can’t quit an application in the normal way, try forcing the program to quit by
simultaneously pressing the keys Command (x), Option, and Esc. In the dialog box that
appears, click Force Quit.
Note: Unsaved changes in your current documents will be lost.
Immediately quit all other open programs and restart your computer.
Restart Your Computer
Often you can eliminate a problem simply by restarting your computer, which clears the
computer’s memory. Before you restart, make sure you save any open documents.
Always try restarting the proper way:
m Open the Special menu and choose Restart.
On some computers, you can also press the Power button (®) on the keyboard or on the
computer, then click Restart in the dialog box that appears.
Force Your Computer to Restart
If you are unable to restart your computer in the normal way, try the following:
m Simultaneously press the Command (x) and Control keys and the Power button (®) on
your keyboard or on your computer.
m If that doesn’t work, do one of the following:
m If your computer has a Reset hole, carefully insert the end of a straightened paper clip
into the Reset hole on your computer and push gently. Remove the paper clip. Your
computer should restart. For the location of the Reset hole, see the documentation
that came with your computer.
m If your computer has a Reset button, press it. For the location of the Reset button, see
the documentation that came with your computer.
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