Reinstalling Your Computer’s Software 41
m The file may be corrupted. You need to move or delete the file.
m You may have file sharing turned on. Open the File Sharing control panel and turn it off.
m You may have virtual memory turned on. Open the Memory control panel and turn virtual
memory off.
m Start up from the software install CD (see Chapter 2, “Starting Up From a CD,” on
page 25) and try reinstalling system software again.
A message says the installation was not successful.
You may have an incompatible item in your System Folder. Start up your computer using the
software install CD. See Chapter 2, “Starting Up From a CD,” on page 25. Then, try doing a
clean installation. See “Performing a Clean Installation” on page 36.
Reinstalling Individual Applications
If you’re having problems with an application or it was damaged or inadvertently erased, try
reinstalling that application. If an application came with its own CD, see the software
documentation or the Read Me document on that CD for instructions on how to reinstall the
application software.
Restoring All Original Software
Some computers come with a software restore CD, which contains the Apple Software
Restore application. This application lets you restore all your original software, including the
system software, factory settings, and applications that came with your computer. You have
the option of erasing your hard disk before restoring the original software, or just replacing
the original software (Restore In Place).
Before Restoring Your Software
Before you begin the restore process, do the following:
m Customized settings and preferences: If possible, make a note of any preferences or
settings in control panels and applications so you can easily reset them after you restore
your software.
m Software that runs in the background: If you are using software that runs in the
background, such as virus-protection, security, or access control software, you should
turn it off before you reinstall system software. For instructions, see the documentation
that came with the software.
Important If you can, make a note of any preferences or settings for your applications
before reinstalling them so that you can easily reset the preferences and settings after
reinstallation.
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