Apple Mac Pro - Page 40

Mac Pro (Mid 2010) Symptom Charts 40
2010-08-31
5. √ Computer powers on
√ Startup sound chime
√ Video present
√ Boots from Install DVD and drive
Does computer stay ON. Does it sleep
and wake, and not shutdown?
Yes Computer sleeps/wakes and does
not shut down. Go to step 6.
No Possible power-related issue. Go
to Intermittent Shutdown Quick
Check.
6. √ Computer powers on
√ Startup sound chime
√ Video present
√ Boots from Install DVD and drive
√ Reaches the desktop without kernel
panic/freezes
√ Computer sleeps/wakes and does
not shutdown
Plug in USB and FireWire devices.
Do they appear in System Proler
and are they functional?
Yes No USB/FireWire problems. Go to
step 7.
No USB/FW connection fail.
Go to Input Output Devices
symptom charts.
7. √ Computer powers on
√ Startup sound chime
√ Video present
√ Boots from Install DVD and drive
√ Reaches the desktop without kernel
panic/freezes
√ Computer sleeps/wakes and does
not shutdown
√ USB and FireWire functional
Connect to AirPort and Ethernet
networks. Do Ethernet/AirPort
network connections work?
Yes No Ethernet/AP communication
problems. Go to step 8.
No Ethernet/AP Network connection
fail. Go to Communications
symptom charts.
8. √ Computer powers on
√ Startup sound chime
√ Video present
√ Boots from Install DVD and drive
√ Reaches the desktop without kernel
panic/freezes
√ Computer sleeps/wakes and does
not shutdown
√ USB and FireWire functional
√ Ethernet /AP works
Use wireless mouse or keyboard,
pair with the device. Does Bluetooth
connection work?
Yes No Bluetooth communication
problems. Go to step 9.
No Bluetooth connection fail.
Go to Input Output Devices
symptom charts.