Aqua Systems SmartChoice

Questions and Answers

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Amanda CurryAug 3, 2025
What to do if my Aqua Systems Water Dispenser shows no softening/filtering display when water is flowing?
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  Stephanie McfarlandAug 3, 2025
  If your Aqua Systems Water Dispenser doesn't show softening/filtering when water is flowing, here are some possible causes and solutions: * Ensure the bypass valve is in the service position, not the bypass position. * Check if the meter connection is disconnected; if so, connect the meter to the PC board. * Inspect the meter for restrictions or stalling. Remove the meter and check for rotation or foreign material. * The meter may be defective and require replacement. * The PC board may be defective and require replacement.
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Raymond PetersAug 15, 2025
Why does my Aqua Systems Water Dispenser control valve regenerate at the wrong time?
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  Penny SpenceAug 15, 2025
  The control valve on your Aqua Systems Water Dispenser might regenerate at the wrong time of day due to several reasons: * Power outages may cause the time to be incorrect; reset the control valve to the correct time. * The time of day might not be set correctly; reset it. * The regeneration time might be incorrect; reset the regeneration time. * The control valve might be set at “on 0” (immediate regeneration); check the control valve set-up procedure for the regeneration time option. * The control valve might be set at NORMAL + on 0; check the control valve set-up procedure for the regeneration time option.
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antonio09Aug 21, 2025
How to fix an Aqua Systems Water Dispenser timer that displays the wrong time?
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  andrewchambersAug 21, 2025
  If your Aqua Systems Water Dispenser timer displays an incorrect time, consider the following: * If the outlet is switched, use an uninterrupted outlet. * If there was a power outage, reset the time of day. * If the issue persists, the PC board may be defective and require replacement.
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Yvonne KimAug 27, 2025
How to troubleshoot an Aqua Systems SmartChoice Water Dispenser timer that doesn't display the time?
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  Joy MurphyAug 27, 2025
  If the timer on your Aqua Systems Water Dispenser isn't displaying the time, try these steps: 1. Check if the transformer is unplugged; if so, connect the power. 2. Verify that the outlet has electric power; repair the outlet or use a working outlet. 3. If the above steps don't work, the transformer might be defective and require replacement. 4. As a last resort, the PC board may be defective and require replacement.
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Rachel MarshallNov 7, 2025
What to do if my Aqua Systems SmartChoice Water Dispenser shows an ERROR code?
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  Christopher LarsonNov 8, 2025
  If your Aqua Systems Water Dispenser displays an error code (1001, 1002, 1003, or 1004), here's what you can do: * If the control valve was just serviced, reset it by pressing NEXT and REGEN for 3 seconds, or unplug the power source jack (black wire) and plug it back in. * Inspect the piston and spacer stack assembly for any foreign matter. * If there are high drive forces on the piston, replace the piston(s) and spacer stack assembly. * Ensure the control valve piston is in the home position; if not, reset as described above. * Check the motor and wiring; replace the motor if needed. * Replace or clean the drive gear if it's dirty, damaged, missing, or broken. * Properly reseat the drive bracket if it's misaligned with the back plate. * Replace the PC board if it's damage...