Aquacal AutoPilot PoolSync - Troubleshooting; Cannot See PoolSync Device In Mobile App; Lights Are Not Illuminated On The PoolSync Unit; LAN LED Fading Slowly

Page - 12
2. Secure vertically on a flat surface, using the two mounting tabs
affixed on either side of the unit.
3. Verify once more that the PoolSync
TM
unit is communicating
with the pool equipment via the mobile device app.
TROUBLESHOOTING
Troubleshooting
Cannot See PoolSync
TM
Device In Mobile App
Verify the PoolSync
TM
WiFi connection light is solid or slowly
fading on / off.
Verify the mobile device and PoolSync
TM
are connected to the
same WiFi network.
Refresh the PoolSync
TM
app.
Reset the PoolSync
TM
device by pushing the arrow button.
Lights Are Not Illuminated On The PoolSync
TM
Unit
Confirm equipment is receiving power.
Verify all wires from the PoolSync
TM
unit to the PoolSync
TM
Ready
equipment are properly seated and securely tightened.
Reset the PoolSync
TM
unit by pushing the arrow button.
Confirm the transformer is wired correctly. See the wiring diagram
on the inside cover of the power center.
Restart the equipment connected to the PoolSync
TM
device.
LAN LED Fading Slowly
The PoolSync
TM
is only connected to the local home router. Press
the arrow button to re-connect to the Cloud.
Old PoolSync
TM
Still Showing In My App
Open the PoolSync
TM
app and tap the icon on the Systems page.
Tap on Disable Remote Access.
Click on the icon at the top left of the screen to complete the
removal of the existing device.