Arachnid Super Shuffle

Questions and Answers

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Michael AllenAug 3, 2025
What to do if lasers are blocked on my Arachnid Game?
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  Christine JonesAug 3, 2025
  If the Arachnid Game displays 'Lasers are blocked' message, start by removing any visible blockages. If there are no blockages, inspect the laser and sensor ports, and clean the sensor and laser. If the issue persists, the lasers may be unaligned, refer to section 7.1 for alignment instructions. Also, check the laser connections to ensure they are properly plugged into the IOB. If the laser light is dim and connections are secure, the laser may be faulty and require replacement.
K
kaylasantosAug 11, 2025
Why is there no video on my Arachnid Super Shuffle Game?
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  sharptanyaAug 11, 2025
  If your Arachnid Game shows no video, first ensure the VGA cable is securely connected to both the monitor and the motherboard. Then, check the power cable connections at both the monitor and the motherboard. Verify that the external power switch on the back of the Super Shuffle is switched to the 'ON' position. Confirm that the monitor is plugged into the junction box at the rear of the Super Shuffle. Press the red button on the back of the machine to ensure power to the mainboard is on. Finally, check the CMOS power settings and change the APM configuration to 'Power On'.
T
Tina LunaAug 18, 2025
What to do if the dollar bill acceptor is not functioning on my Arachnid Super Shuffle Game?
- J
  john28Aug 18, 2025
  If the Arachnid Game's dollar bill acceptor isn't working, first ensure that the power cord to the dollar bill acceptor is plugged into the power supply underneath the playing field. Consult Section 7.4 for location. If it is plugged in, configure the dollar bill acceptor according to its manual.
K
kdavisAug 26, 2025
How to fix 'Unable to Communicate with IOB' error on Arachnid Super Shuffle Game?
- M
  Mariah SmithAug 26, 2025
  If the Arachnid Game is unable to communicate with the IOB, check the parallel cable connections at both the IOB and the motherboard. If the cable is unplugged, reattach it securely.

Summary

Arachnid Limited Warranty

Definitions for Warranty

Defines terms like "Buyer" and "Goods" for warranty purposes.

Warranty Terms and Conditions

Outlines warranty periods for components and conditions for coverage.

Limitation of Liability

Details Arachnid's liability limits and disclaimers of other warranties.

Safety and Usage Guidelines

Environmental and Installation Warnings

Specifies indoor use only and warns against installation near water jets.

Introduction to Super Shuffle

Manual Overview and Support Contact

Lists phone numbers, email, and website for customer support.

General Description of Super Shuffle

Machine Dimensions and Weight

Lists physical dimensions, weight, and boxed dimensions of the machine.

Super Shuffle Machine Features

Monitor and Player Settings

Highlights the 28" LCD monitor and software-selectable coin/credit options.

Statistics, Reports, and Leagues

Describes the availability of player statistics, operator reports, and league support.

Super Shuffle Operational Basics

Understanding Key Terminology

Defines terms like "Playing Field," "Gutter," "Drink Holders," and "Base."

Console Controls and Navigation

Explains the function of the Up, Down, and Enter buttons for menus and gameplay.

Setting Up Tournament Play

Guides users on setting up a 3-8 player single-elimination tournament.

Jackpot and Game Operations

Jackpot Promotion Setup and Management

Step-by-step instructions for creating, configuring, and paying out Jackpot promotions.

Powering Up and Main Menu

Instructions for connecting power and navigating the primary game menu.

Super Shuffle Game Modes

Bowling and Split;Second Games

Explains Classic Bowling, Classic Bowling PRO, Split/Second, and Split/Second PRO.

Shuffleboard and League Games

Details Knock Off, Crazy Shuffle, Leader of the Puck, and League play.

Machine Setup and Configuration

Time, Operation, and Attract Settings

Configures date/time, happy hour pricing, sleep mode, and attract screen elements.

Coin, Naming, and HotButton Settings

Manages coin per credit, machine naming, free play, and HotButton configurations.

Advanced Setup, Resets, and Communications

Jackpot, Reset, and Game Setup

Covers Jackpot management, system resets, and game/league round limits.

Communications and Network Setup

Settings for network connections, dialup, and LeagueLeader.

Network Connectivity and Reporting

Network Setup and Dialup Configuration

Instructions for Ethernet, Wi-Fi, and dialup connections, including IP settings.

LeagueLeader and Test Settings

Settings for connecting to LeagueLeader and testing network configurations.

Accessing Machine Reports

How to access game popularity, coin slot, and credit collection reports.

Hardware Maintenance Procedures

Laser Alignment and Socket Replacement

Guides on laser alignment and replacement of laser sockets for optimal function.

Operating Conditions and Power

Details the required voltage (115/220-240 VAC) and power consumption.

Component Replacement and Care

Sensor Module and Playing Surface Access

Steps for replacing the sensor module and opening the playing surface for access.

Bill Accepter, Puck, and Surface Care

How to install a dollar bill acceptor and maintain the pucks and playing surface.

Activating the Collector Menu

Steps to enable and set a password for the Collector Menu for specific functions.

Collector Menu Operations

Accessing Collector Reports

Details how to access game popularity, coin slot, and credit collection reports.

Super Shuffle Parts List

Major Assembly Part Numbers

Lists parts and quantities for return band, laser/sensor, playing surface, ground plane, tub, and base assemblies.

Detailed Subassembly Parts

Monitor, Return Band, and Laser Parts

Lists components for the monitor, return band, and laser/sensor assemblies.

Playing Surface, Ground Plane, and Tub Parts

Lists components for the playing surface, ground plane, and tub assemblies.

Base and Cabinet Component Lists

Includes parts for the front base, back base, and upper cabinet.

Troubleshooting Common Issues

Laser, Video, and Power Problems

Addresses issues with blocked lasers, unaligned lasers, no video, and power to the mainboard.

Bill Accepter and CMOS Settings

Solves problems related to the dollar bill acceptor and BIOS (CMOS) settings.

Recommended Hardware Components

Wireless PCI Card Compatibility

Details specific models and their protocols/standards for wireless networking.

Recommended Modems for Dialup

Lists recommended USB modems for dialup internet connections.