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confirm that the problem is not with
your home’s WiFi connection.
• If your WiFi connection has the WEP
security system, you may have not
entered the correct WEP key. A "zero" 0
and the letter "O" can be easily
confused. Check the documentation
that came with your WiFi router or
modem to find the correct password.
• If your WiFi router or modem is using
the WEP security system, make sure
you have chosen the correct key format
for the security password.
- If the password only has the numbers
0-9 and letters A-F, it is considered as
Hexidecimal. So you must specify that
key format.
- If the password includes the letters g-
z, then the key format will be either the
‘password’ or ‘windows WEP key’. Try
them both to make sure.
• You could try clearing the cache files.
This may help.
Tap on Tools > Settings > Customer
Assistance, select Repair and
Formatting, and then choose Clear
temporary files and cache.
• Some WiFi routers or modems have a
‘connect’ button on them. This is a
security button. It requires someone
physically present at the router or
modem to press a button which
confirms that the request for a WiFi
connection is coming from you and not
some hacker.
Check your WiFi’s documentation to see
if there is a ‘connect’ or ‘pairing’ button
that needs to be pressed on your WiFi
router or modem before your ARCHOS
can make a connection.
• Change the settings on your WiFi
router or modem to the WPA security
system. It is more advanced and less
problematic than the WEP standard.
Page 19 / 34
(c) 2020 ARCHOS <noreply@archos.com> | 2020-05-07 07:51
URL: http://faq.archos.com//index.php?action=artikel&cat=138&id=99&artlang=en
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