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Arctic Spas Glacier User Manual

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engineered for the world’s harshest climates®
available on
www.arcticspas.com
Owners Manual
International

Table of Contents

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Arctic Spas Glacier Specifications

General IconGeneral
Heater4kW
Pumps2
FiltrationDual filters
Shell MaterialAcrylic
LightingLED

Summary

Safety Instructions and Precautions

Electrical Safety Requirements

Critical electrical hookup and safety guidelines.

Health Risks and Warnings

Warnings related to hyperthermia and user health.

Drowning Prevention Measures

Measures to prevent unauthorized access by children.

Spa Model Specifications

Installation Instructions

Site Preparation Guidelines

How to prepare the spa installation location.

Outdoor Installation Considerations

Specifics for ground and deck installations.

Electrical Specifications and Installation

Electrical Requirements and Hookup

Requirements and instructions for spa electrical hookups.

Spa Startup Procedures

Initial Setup Steps

Step-by-step guide for filling and powering up the spa.

System Checks and Priming

Verifying pump and plumbing operation after power-up.

Spa Components Overview

Topside Control Panel

Location and reference for the main control interface.

Massage Jets Overview

General description of different jet types.

Diverter and Venturi Valve Functions

How diverters and venturi valves control water flow.

Types of Massage Jets

Five Inch (5")(TM) Jets

Wide circular massage, adjustable flow.

Three Inch (3")(TM) Jets

Targeted massage for upper back, shoulders, neck.

Monsoon Jet

Large jet for maximizing massage action.

Topside Control Panel Functions

Control Panel Overview and Navigation

Explanation of the topside control panel layout and basic operation.

Quick Reference Guide to Operations

Summary of key spa functions and controls.

Programming Spa Settings

Error Code Troubleshooting Guide

Explains error codes and their meanings.

Spa Care and Maintenance

Draining and Water Management

Procedures for draining the spa and filter maintenance.

Filtration System Care

Maintaining the filtration system and spa pillows.

Spa Shell and Cover Care

Guidelines for cleaning and protecting the spa shell and cover.

LED Light Replacement and Seasonal Care

LED Light Replacement Procedure

Steps for replacing spa underwater lights.

Vacation and Winterizing Care Instructions

How to prepare the spa for periods of non-use.

Software Upgrade Procedures

Updating Spa Software via USB

Step-by-step guide for software updates using a USB drive.

Troubleshooting Spa Problems

Common Problem Diagnosis

Common issues like no function, heating, or jet pressure.

Technical Support Resources

Information on obtaining technical assistance and videos.

Spa Water Maintenance

General Water Maintenance Principles

Key areas of spa water maintenance: filtration, sanitation, balance.

Spa Water Testing Methods

Guidance on accurately testing spa water quality.

Basic Chemical Safety

Safety precautions and best practices for using spa chemicals.

Total Alkalinity and pH Balancing

pH Balancing Procedures

Procedures for adjusting and maintaining the spa's pH level.

Calcium Hardness and Sanitization

Calcium Hardness Guidelines

Recommended levels and effects of calcium hardness.

Spa Sanitization Procedures

Importance and methods of spa sanitization.

Sanitizer Procedures (Chlorine/Bromine)

Chlorine System Start-up

Initial chemical dosing for chlorine systems.

Bromine System Start-up

Initial chemical dosing for bromine systems.

Common Spa Water Problems and Solutions

Cloudy Water Troubleshooting

Causes and solutions for cloudy spa water.

Colored Water Troubleshooting

Causes and solutions for colored spa water.

Foaming Troubleshooting

Causes and solutions for foaming water.

Scale Deposits Troubleshooting

Causes and solutions for scale deposits.

Arctic Spas Warranty Information

Spa Component Warranties

Details on warranties for shell, equipment, and covers.

Pump Warranty and Performance

Pump warranty, performance terms, and warranty conditions.

Warranty Exclusions and Limitations

Limitations and exclusions from warranty coverage.

OnSpa and Web Connect User Guide

Connecting Your Spa to Your Home Network

Steps to connect the spa to a home network via EoP, Wi-Fi, or LAN.

What is Web Connect?

Explanation of remote spa control via internet.

Benefits of Web Connect

Advantages of remote spa monitoring and control.

OnSpa Interface Options

Through Ethernet Over Power (EoP)

Diagram showing spa connection via EoP.

Through LAN Cable

Diagram showing spa connection via LAN cable.

OnSpa Connection Flowcharts

Ethernet Over Power (EoP) Connection

Step-by-step guide for EoP connection.

WIFI Extender Connection

Step-by-step guide for Wi-Fi extender connection.

LAN Cable Connection

Step-by-step guide for LAN cable connection.

Connecting to My Arctic Spas Server (Web Connect)

Registering Your Spa

Steps to register the spa with the My Arctic Spa server.

My Arctic Spa Website Navigation

Account Creation and Login

Steps for creating an account and logging into the website.

Registering Your Arctic Spa Details

How to register the spa in the user profile.

My Arctic Spa Settings

Filtration Settings

Adjusting spa filtration cycles and run times.

Spa Boy Status Monitoring

Monitoring Spa Boy system status and battery life.

Onzen Status Monitoring

Monitoring Onzen system pH and ORP readings.

My Arctic Spa Documentation

Accessing Manuals and Guides

Where to find owner's manuals and other system documents.

Spa Boy System Maintenance

Spa Boy Maintenance Overview

General maintenance tasks for the Spa Boy system.

How Spa Boy Works

Explanation of the Spa Boy system's functionality.

Spa Boy System Components

Identification of main Spa Boy system components.

Spa Boy Version Information

Details on Spa Boy versions and production dates.

Spa Boy Definitions of Terms

Spa Boy System Terms

Glossary of terms related to the Spa Boy system.

Water Chemistry Terms

Definitions of key water chemistry parameters.

pH and Sanitizer Terms

Definitions of pH, ORP, and chlorine-related terms.

Sanitizer and Waste Terms

Definitions related to sanitizers, waste, and testing kits.

Spa Boy Water Chemistry Guidelines

Abbreviations and Correct Levels

Common abbreviations and their target chemical levels.

Spa Boy Start-Up Guide

Start-Up Overview Flowchart

Visual guide to the Spa Boy start-up process.

Filling and Powering Up the Spa

Steps for filling the spa and setting initial water temperature.

Spa Boy Filtration and Water Stabilization

Procedures for programming filtration and stabilizing water temperature.

Establishing Correct Water Chemistry

Steps to balance spa water chemistry.

Test Sodium Chloride Level

Sub Steps for Salt Test Accuracy

Detailed steps for using salt test strips correctly.

Sanitizer and pH Readings

Sanitizer Readings and Monitoring

Guidance on maintaining proper sanitizer levels.

Spa Boy System Care

Replacing the Spa Boy Output Electrode

Step-by-step guide for electrode replacement.

Caring for the Spa Boy Sensor

Maintenance of the sensor, especially during draining.

Spa Boy System Maintenance FAQs

Salt Impact on pH

How salt addition affects spa water pH.

Low ORP Reading Troubleshooting

Steps to take when ORP readings are too low.

Preventing Electrode Impedance Increase

Maintaining pH to prevent electrode issues.

Cloudy Water Troubleshooting

Causes and solutions for cloudy spa water.

Spa Boy Version 1 R1 Maintenance Schedule

pH, ORP, and Sodium Chloride Maintenance

Scheduled checks for pH, ORP, and sodium chloride.

Shock, Filter, and Water Change Schedule

Recommended frequency for shock treatments, filter changes, and water replacement.

Troubleshooting Low ORP Readings

Flowchart for Low ORP Diagnosis

Visual troubleshooting guide for low ORP.

Onzen Technical Guide

Obtaining Technical Data

Where to find technical data for your Onzen system.

What is Onzen?

Introduction to the Onzen salt-water system.

How Does Onzen Work?

Explanation of the Onzen system's functionality.

Onzen Definitions of Terms

Onzen System Terms

Glossary of terms related to the Onzen system.

Water Chemistry Terms

Definitions of key water chemistry parameters.

pH and Chlorine Terms

Definitions of pH and chlorine-related terms.

Sanitizer and Waste Terms

Definitions related to sanitizers, waste, and ORP.

Onzen Water Chemistry Guidelines

Abbreviations and Levels

Common abbreviations and their target chemical levels.

Onzen Start-Up Guide

Onzen Start-Up Overview Flowchart

Visual guide to the Onzen start-up process.

Filling, Powering Up, and Setting Temperature

Steps for filling the spa and setting initial water temperature.

Establishing Correct Water Chemistry

Steps to balance spa water chemistry for Onzen.

Testing Sodium Chloride Level

Procedure for testing and adjusting salt levels for Onzen.

Stabilizing Spa Water

Stabilize Spa Water

Process for stabilizing water temperature for balancing.

Program Filtration and Onzen Settings

Enter Filtration Options

Navigating menu to set filtration cycles.

Ozone and Onzen Cycle Duration

Setting durations for ozone and Onzen production.

Filter Duration and Frequency

Configuring filter run times and cycle frequency.

Sanitizer Production Test

Setting Parameters for Test

Configuring filtration and Onzen settings for the test.

Confirming Onzen Output Electrode Function

Verifying the electrode releases fine mist bubbles.

Sanitizer Readings

Sanitizer Readings and Monitoring

Guidance on checking and adjusting sanitizer levels.

Onzen Cloudy Water Troubleshooting

Troubleshooting Flowchart

Visual guide to diagnose and resolve cloudy water issues.

Onzen Frequently Asked Questions

System Operation and Troubleshooting FAQs

Answers to common questions about Onzen system operation.

Water Quality FAQs

Addressing common water issues like phosphates and softened water.

Onzen Maintenance Schedule

Weekly Maintenance Tasks

Scheduled checks for TA, pH, FCL, ORP.

Monthly and Periodic Maintenance

Scheduled checks for CH, Sodium Chloride, filters, and water changes.

Onzen Maintenance Actions

Adjusting Water Chemistry Levels

Actions for adjusting pH, Alkalinity, and Chlorine.

Salt and Filter/Water Management

Actions for managing salt concentration and filter/water changes.

Bear Essentials Class Spa Specifications

Spa Model Dimensions and Capacities

Physical and capacity data for each spa model.

Electrical Requirements

Electrical power requirements for North America and Europe.

in.ye Control System Overview

Keypad Installation and Connection

Instructions for installing and connecting the spa keypad.

Electrical Wiring Diagrams

North American Model Wiring

Wiring diagrams for North American electrical connections.

European Model Wiring

Wiring diagrams for European electrical connections.

Heater Connections

Heat.wav Heater Specifications

Information about the spa's heater system.

Voltage-Specific Heater Connections

Details on connecting 240V and 120V heaters.

Power-Up and Breaker Settings

Initial Power-Up Sequence and Display

Understanding the spa's boot-up sequence and display indicators.

Phase and Voltage Selection

Configuring phase and voltage settings for the spa.

Keypad Overview

Spa Functions Controlled by Keypad

Explains basic spa functions controlled by the keypad.

Programming Spa Settings

Navigating Programming Menus

How to navigate the programming menus on the topside controller.

Setting Clock, Filter, and Economy Modes

Configuring clock, filtration, and economy settings.

Smart Winter Mode and Cooldown

Understanding winter mode and cooldown features.

Troubleshooting Spa Errors

Common Error Code Indicators

List of common error codes displayed on the keypad.

Troubleshooting Hr Error

Hr Error Flow Chart and Step-by-Step

Diagnostic steps for the Hr error message.

Troubleshooting HL Error

HL Error Flow Chart and Step-by-Step

Diagnostic steps for the HL error message.

Adjusting Filter Cycle

Shorten Filter Cycle Duration

How to reduce the filter cycle time.

Troubleshooting FLO and UPL Errors

FLO Error Flow Chart and Step-by-Step

Diagnostic steps for FLO and UPL errors.

Troubleshooting OH and UPL Errors

OH Error Flow Chart and Step-by-Step

Diagnostic steps for OH errors.

Troubleshooting Pump 1 Issues

Pump 1 Doesn't Work Flowchart

Flowchart for diagnosing pump 1 non-operation.

Pump 1 Doesn't Work Step-by-Step

Step-by-step checks for pump 1 issues.

Troubleshooting Pump 2 or Blower Issues

Pump 2 or Blower Doesn't Work Flowchart

Flowchart for diagnosing pump 2 or blower non-operation.

Pump 2 or Blower Doesn't Work Step-by-Step

Step-by-step checks for pump 2 or blower issues.

Troubleshooting Ozonator Issues

Ozonator Doesn't Work Flowchart

Flowchart for diagnosing ozonator non-operation.

Ozonator Doesn't Work Step-by-Step

Step-by-step checks for ozonator issues.

Troubleshooting "Nothing Seems to Work"

North American System Troubleshooting

Diagnostic steps for North American systems.

European System Troubleshooting

Diagnostic steps for European systems.

Troubleshooting Spa Not Heating

Spa Not Heating Flowchart and Step-by-Step

Diagnostic steps for spa heating issues.

Troubleshooting Keypad Issues

Keypad Doesn't Work Step-by-Step

Step-by-step checks for keypad non-operation.

GFCI Trips Troubleshooting

Information on GFCI breaker trips and related issues.

Setting Clock, Filtration, and Salt

Setting the Clock

How to set the spa's internal clock.

Setting Filtration Cycles

Configuring the spa's filtration schedule.

Setting Essentials Salt

Configuring the essentials salt system.

Setting Low Level Programming on INYE Pack

Accessing and Adjusting LLP Settings

Steps to access and adjust low-level programming settings.

Bear Essential Class Specifications

Environmental and Mechanical Specs

Operating conditions and physical dimensions.

Model Y Series Electrical Specs

Electrical requirements for Model Y series.

Electrical Configuration Options

in.ye Configuration Tables

Tables detailing UL and CE configurations for in.ye systems.

Bear Essential Series Spas Warranty Details

Component Warranties

Warranty coverage for spa components like shell and plumbing.

Pump, Performance, and Conditions

Pump warranty, performance terms, and warranty conditions.

Warranty Exclusions and Limitations

Limitations and exclusions from warranty coverage.

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