GB / 25
ERROR DESCRIPTION TROUBLESHOOTING
1 14 Outdoor Sensor Damaged
Activation of thermoregulation based on outdoor sensor and outdoor
sensor not connected or damaged
4 20* Bus supply overload
7 01 Zone1 Send Probe Damaged
7 02 Zone2 Send Probe Damaged
7 03 Zone3 Send Probe Damaged (N/A)
7 11 Zone1 Return Probe Damaged
7 12 Zone2 Return Probe Damaged
7 13 Zone3 Return Probe Damaged (N/A)
7 22 Zone2 Overheat
7 23 Zone3 Overheat
9 02 System ow sensor damaged Flow sensor not connected or damaged
9 03 System return sensor damaged Return sensor not connected or damaged
9 10 HP communication error
- Check the wiring connection of the modbus cable.
- Red led on TDM not blinking-> change TDM control board
9 23 Low pressure error
Check water leakage of the hydraulic circuit
- Water pressure switch damaged
- Wiring of water pressure switch damaged
9 24 Ebus Communication error between EM and TDM - Check wiring connection between TDM end Energy Manager
9 33 Overheat - Check water ow of the heating circuit
9 34 DHW Tank sensor damaged - DHW tank sensor not connected or damaged
9 35 Tank overtemperature - Check 3-way valve (DIV1) blocked in DHW position
9 36 Floor Thermostat 1 error - Check water circulation of the under oor zone
9 37 No circulation error
- Check main circulation activation
- Check water ow sensor detection by par. 17.11.3
9 38 Anode Fault
Check anode connection
- Check water presence in the tank
- Check anode status
939
HP error ** See inverter error list
9 40 Hydraulic scheme not de ned - Hydraulic scheme not selected by parameter 17.2.0
9 41 HIV IN1 not de ned Function not selected by parameter 17.1.0
9 42 HIV IN2 not de ned Function not selected by parameter 17.1.1
9 44 Cooling overtemperature - Check water ow of the cooling circuit
9 45 Flow switch stuck
Check if main circulation is active before the heat request
- Check the water ow detection by water ow sensor (see par. 17.11.3)
before the heat request
9 46 HP compressor error Check compressor frequency (par 17.12.1) after the end of heat request
9 55 Water ow switch
Check the ow temperature sensor and return temperature sensor
placement.
2 P2 Antilegionella not completed
Antilegionella setpoint temperature not reached in 6 hours
- Check DHW tapping during antilegionella cycle
- Check ow temperature during antilegionella cycle
- Check heating resistors activation
2 P3 DHW boost: comfort setpoint not reached
DHW comfort setpoint not reached during boost cycle.
- Check DHW tapping during boost cycle
- Check ow temperature during boost cycle
- Check heating resistors activation
2 P4 Second thermostat of resistance (manual)
- Check main circulation activation
- Check water ow by par 17.11.3
- Check safety thermostat status and wirings
2 P5 First thermostat of resistance (auto)
Check main circulation activation
- Check water ow by par 17.11.3
- Check safety thermostat status and wirings
2 P6 Night tari contact not present - Par 17.5.2 = HP-HC or HP-HC 40°C and par. 17.1.0 = Absent
2 P7 Precirculation Error Water ow not detected for 5 times during pre-circulation
2 P9 SG ready input con guration not completed Just one of par 17.1.0 or 17.1.1 is de ned as SG Ready input
INTERNAL UNIT ERROR LIST